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Johannesburg: Claims Coordinator posted by Mecad Systems

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Job Description

Duties & Responsibilities

  • Managing multiple insurer accounts (ABSA, Standardbank, Nedbank, Old Mutual, and other major partners)
  • Coordinating assessments and repairs for residential and commercial security systems
  • Compiling detailed reports and quotations based on assessor feedback
  • Managing client appointments and maintaining clear communication throughout the claims process
  • Working with our nationwide network across Gauteng, KwaZulu-Natal, Western Cape, and Mpumalanga
  • Supporting our response operations
  • Administrative duties including filing, organizing, and office management

Desired Experience & Qualification

  • 3-5+ years’ experience in insurance claims coordination or similar role (SP Preferred)
  • Strong experience with major South African insurers (ABSA, Standardbank, Nedbank, Old Mutual, etc.)
  • Excellent administrative skills with attention to detail
  • Project coordination experience – ability to manage multiple accounts simultaneously
  • Strong communication skills – comfortable liaising with clients, assessors, and internal teams
  • Independent worker who can work unsupervised while maintaining high standards
  • Tertiary qualification in Business, Marketing, or related field preferred (Advantageous) 
  • Valid driver’s license (own vehicle advantageous)
  • Proficiency in relevant systems and ability to keep records up to date



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