Job Description
Duties & Responsibilities
- Managing multiple insurer accounts (ABSA, Standardbank, Nedbank, Old Mutual, and other major partners)
- Coordinating assessments and repairs for residential and commercial security systems
- Compiling detailed reports and quotations based on assessor feedback
- Managing client appointments and maintaining clear communication throughout the claims process
- Working with our nationwide network across Gauteng, KwaZulu-Natal, Western Cape, and Mpumalanga
- Supporting our response operations
- Administrative duties including filing, organizing, and office management
Desired Experience & Qualification
- 3-5+ years’ experience in insurance claims coordination or similar role (SP Preferred)
- Strong experience with major South African insurers (ABSA, Standardbank, Nedbank, Old Mutual, etc.)
- Excellent administrative skills with attention to detail
- Project coordination experience – ability to manage multiple accounts simultaneously
- Strong communication skills – comfortable liaising with clients, assessors, and internal teams
- Independent worker who can work unsupervised while maintaining high standards
- Tertiary qualification in Business, Marketing, or related field preferred (Advantageous)
- Valid driver’s license (own vehicle advantageous)
- Proficiency in relevant systems and ability to keep records up to date
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