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Johannesburg: Contract Manager

Johannesburg: Contract Manager

Posted on 2025-07-29 00:00:00

Job Summary

Job Summary Ensure that all sites and personnel are run as productively and efficiently as possible. Ensure maximum recycling extraction to assist with profits. Act as the contact person between the clients, head office and the Operations department to ensure client satisfaction. Ensure that all administration responsibilities, policies and procedures are implemented according to the code of good practice. Responsibilities Operational management Planning of personnel for each site in order to meet SLA requirements and financial targets Recruitment and appointment of personnel as per the company policies and procedures Plan equipment and lay-out on site, as per the SLA agreement for the sites Ensure that all sites have the correct stock, consumables and that the equipment is in good condition To be well informed regarding the agreed SLA of each client and site Oversee and ensure that all sites are clean, productive and operational Transport Planning of cage and bin collections to adhere to site requirements Liaise with the Transport Controller and service providers regarding the collection of recyclables Collect and deliver service delivery notes to the finance department Report any problems to the Operations Manager Client relations Liaise with clients to ensure customer satisfaction Maintain effective operations, productivity and efficiency, to ensure profitability on sites Meet with clients to address previous / new issues, provide feedback on improvements and reporting on aspects of interest Provide written communication / feedback to the Operations Manager regarding client relationships Personnel management Induction and training of all staff as per the company policy and procedure Responsible for the appointment of staff, to adhere to the clients SLA Ensure that staff adhere to the company rules and regulations regarding resignations Ensure all staff members are working according to the Code of Conduct and as efficiently and productively as possible Set up meetings with staff and HR, when a staff member needs help or performance management Address staff grievances as per the grievance policy of the company Disciplinary action: execute the disciplinary process as per the company disciplinary policy and procedure Weekly update of Secure Office payroll with working hours / days, absenteeism and leave, (in preparation for payroll) and ensure that all numbers are accurate Administration responsibility Daily reports on: Absenteeism (complete the Secure Office attendance register) / concerns / relieve staff / IODs / damages / non-collections / complaints Weekly reports on: Site visits / staff leave forms / IODs / operational feedback Monthly reports on: Site profitability sheets Site register capturing / verification of all data as required for the completion of the profit and loss cost report Month-end payroll duties: Appointment and resignation reports Ensure the site data is captured correctly by staff members and deliver the slips to the data department SHEQ responsibilities Ensure that all staff has the correct PPE Ensue that staff is trained on the OHS regulations Ensure that each site SHEQ files are complete, updated and on site Ensure that all staff has been trained on site, where dangerous equipment is used Requirements Minimum Grade 12 (tertiary qualification is advantageous) 5 years working experience Experience in the waste management or recycling industry Valid drivers license Computer literate Passion for working with people Desire to serve customer needs, do what is best for the team and to treat all employees with respect and dignity Strong communication ability in English; knowledge of additional languages is advantageous Ability to work independently while remaining true to company policies and procedures Sales and negotiation ability Operational skill: establishing and managing operations at various client sites A willingness to, at times, work on holidays / weekends / evenings if operations require it Employment will be implemented in accordance with the Employment Equity Act. Only Applicants being considered for the role will be contacted. Closing date: 12th August 2025 Should you wish to apply, please follow the online application process

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Johannesburg: CONTRACT MANAGER

Johannesburg: CONTRACT MANAGER

Posted on 2025-07-23 00:00:00

Job Summary

MINIMUM REQUIREMENTS Degree or Diploma in Road Transport/Logistics/Warehousing/ Degree in Management with financial electives 5-7 years experience in a Logistics and Supply Chain management environment and Warehousing Distribution 5 Years PLUS for the most complex task (strategic planning focuses on the next year’s activities) Knowledge of Logistics and Supply Chain Management and Warehousing Management Experience in ad-hoc / open market logistics/Warehousing Knowledge of fuel management Knowledge of equipment maintenance management, Yellow Equipment, MHE, Vehicles Knowledge of general expense management / budgeting Management and communication skills Sound knowledge of policies and procedures in supply chain and logistics management Human resources management skills Knowledge of Company Disciplinary and Grievance procedures Knowledge of recruitment and disciplinary procedures Relevant written and verbal contracts / service level agreements National Bargaining Council Agreements (Road Freight) Presentations aligned to Contracted KPIs and internal Targets Operations need to be managed 365/24/7 DUTIES & RESPONSIBILITIES Effective management of operational processes and contracts/service Develop and maintain procedures which relate to day to day operational requirements. Ensure Operations clear production lines to receiving into the warehouse Working on the WMS (Warehouse Management System) & TMS (Transport Management System) (in-house) JDE experience an advantage Quality Control Inventory Management, with thorough understanding of FIFI (First in First Out) Ensure proper routing of deliveries and scheduling of vehicles to achieve delivery targets as per customer requirements. Vehicle/MHE downtime is monitored, controlled and kept to a minimum Vehicle, driver and cargo security Optimal usage of fuel No unnecessary route deviation & Planned returns to Plant Ensure adherence to procedures pertaining to Loading and offloading procedures (as per client requirements) Safety and security standards Optimal allocations of vehicles and staff Timeous vehicle inspection Identify, implement and maintain site/ depot specific requirements as per legislation, policy and customer requirements Tyre management system EFFECTIVE CUSTOMER RELATIONSHIP MANAGEMENT Undertake effective client relationship management Weekly/Monthly KPI reporting presentations in Power BI Including client entertainment when necessary Audit the quality of service provided through personal interaction with the customer on an ongoing basis and timeous corrective action is taken when required Monitoring and measuring service levels to achieve Highest Standards of Excellence to the client MANAGEMENT OF FINANCIAL AND ADMINISTRATION REQUIREMENTS Monitor and Manage costs Undertake accurate and timeous forecasting Screen all suppliers by comparing costs, quality products and BEE Authorize and submit cash book payments so that the costs are correctly allocated Report weekly on projects contract revenue, kilometres and profits Monitor and reconcile Daily kilometres travelled Monitoring fuel Report on performance of the contact on a monthly basis Manage and control all assets that are acquired and disposed of according to the relevant procedure and ensure accurate recording MANAGEMENT OF SAFETY, HEALTH, ENVIRONMENT AND QUALITY Manage housekeeping, safety and quality by ensuring that all housekeeping audits are conducted regularly, and that corrective action is taken if required. This includes Condition of the vehicles & MHE Appearance of ALL staff in site specific PPE at ALL times Appearance of offices & Equipment Manage accidence and insurance Ensure accident report keeping system is maintained Safety and security orientation Implement and manage an effective SHEQ system addressing all safety risks Effective management of human resources EFFECTIVE PERFORMANCE MANAGEMENT Develop performance standards Measure performance accordingly for each position Conduct Performance Reviews and evaluate performance on a regular basis Coach and provide feedback on possible areas that can be developed or rectified Correct performance when required and discuss problem areas and discuss possible actions that can be undertaken Ensure effective record keeping by maintaining personal files for all subordinates Develop a Workplace Skills Plan by assessing the development and training required by subordinates Undertake purposeful recruitment as per operational requirements in line with Recruitment Procedures Ensure that planned progress is made in terms of the Employment Equity Plan Monitor employees remuneration and benefits and compare the monthly staff costs with budgeted allocations Grievance Human resources report monthly

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