Job Description
About the Role
As a Corporate Conference Coordinator, you will be responsible for ensuring seamless event planning and execution for our clients. Your primary focus will be on providing exceptional client service, managing bookings and enquiries, and driving sales growth. You will work closely with internal teams and external partners to deliver outstanding results and exceed client expectations.
Key Responsibilities
- Respond to inquiries daily, efficiently quoting clients and providing fast turnaround
- Follow up daily on enquiries and converting enquiries into sales
- Update of daily stats report, statuses of bookings & enquiries
- Manage & update client information on RDV and Keap daily
- Yield Management and identify slow dates/ open dates or weeks
- Assist clients and update any requests and planning of teambuilding and other outsourced activities
- Liaise with external Sales agents in the industry
- Conduct site visits and entertain clients at breakfasts & lunches
- Cold calling to past and new clients
- Attend conference expos & workshops where required
- Attend functions & meetings relevant to the industry
- Prepare corporate gift bags and information packs
- Manage the corporate booking dairy
- Prepare function sheets, draw up floor plans, and communicate with different internal & external teams/departments
- Capture rooming lists and make changes where necessary
- Participate in Product Development
- Chasing deposits/payments
- Meet and greet clients while on site and check in regularly, solve any problems
- Competitor analysis & monitor trends
- Attend Operations & sales meetings
Requirements
- Very strong administrative skills (spelling, grammar, excel & reporting)
- Strong sales skills and sales driven
- Strong planning and organizational skills
- Strong communication and interpersonal abilities
- Ability to keep up with a fast-paced environment and meet deadlines
- Possess a friendly and welcoming approach, always
- Excellent in English reading, writing, and speaking
- Sound knowledge of how to use Rendezvous, Room Master, Dineplan & Keap
Qualifications
- Grade 12
- An accredited certificate or diploma in hospitality or similar will be beneficial (not required)
Salary & Benefits
Salary details not specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Gauteng
In the Gauteng region, the catering and hospitality industry is a thriving sector that employs a diverse range of professionals. Typically, job seekers can expect to find a mix of entry-level and experienced roles in this field, with common positions including chefs, waiters, event coordinators, and hotel management staff. Generally, the demand for skilled workers in this industry remains strong, driven by the growing tourism and events sectors in South Africa.
In terms of salary expectations, it’s difficult to provide a precise figure due to variations caused by factors such as experience, company size, and industry sector. However, broad ranges can be provided. Typically, entry-level positions within catering and hospitality may fall within the range of R20 000 to R40 000 per annum, while experienced roles can command salaries ranging from R60 000 to R120 000 or more, depending on the specific requirements of the position.
Common skills required for careers in catering and hospitality include excellent communication and interpersonal skills, attention to detail, and the ability to work under pressure. Other essential skills include basic knowledge of food preparation and presentation, customer service skills, and experience with event management software. In addition, many employers place a high value on staff certification, such as a Food Safety Certificate or Hospitality Diploma.
The catering and hospitality industry is diverse and encompasses various sectors, including the financial services sector, technology industry, manufacturing sector, and more. Many companies within these industries require skilled workers to manage their catering and event needs. Commonly, roles are found in urban areas such as Johannesburg and Pretoria, where there is a high concentration of businesses and events.
For those seeking to advance in their careers within this field, opportunities for professional development exist throughout the industry. Typically, career progression can be achieved through experience, training, and certification. Many employers offer internal training programs or sponsorship for further education, which can provide a competitive edge in the job market. Overall, catering and hospitality professionals can expect to find rewarding and challenging roles within this dynamic sector, with opportunities for growth and development throughout their careers.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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