We’re looking for a highly motivated Franchise Enablement Consultant to join a respected financial planning and advice specialist in South Africa. The ideal candidate will support the company’s national short-term insurance franchise network, helping to embed the franchise value proposition, promote technology adoption, and ensure consistent performance across the network. About the Role As a Franchise Enablement Consultant, you will be the primary point of contact for franchise enablement, providing seamless operational support and guidance to franchisees. You’ll build strong relationships with advisers, provide tailored support to franchises, and conduct regular check-ins and progress reviews. A key part of the role is to ensure that franchisees are leveraging the full suite of operational, marketing, and compliance support. You will also be responsible for monitoring operational standards and identifying performance gaps. This includes identifying and mitigating operational and advice risks to ensure compliance with regulatory standards. You’ll provide guidance and training on risk-related policies and procedures, as well as support on the effective use of the company’s technology ecosystem. Qualifications & Experience To be a strong candidate for this role, you should have: A business-related qualification in areas like Business Administration, Insurance, Operations Management, or Risk Management. The RE5 qualification is essential. At least 3-5 years of experience in a client-facing, operations, training, or enablement role. Practical understanding of short-term insurance processes is essential. Experience supporting decentralized teams or multi-branch operations. A valid driver’s license and willingness to travel nationally. Skills & Competencies The ideal candidate will have strong interpersonal and relationship management skills, excellent communication skills, and a high attention to detail. You should also be tech-savvy, comfortable with InsureTech platforms, and able to train others on digital tools. A strong sense of initiative and accountability is also highly valued.

A well-established financial services provider, specializing in financial planning and advice, is seeking a Franchise Enablement Consultant for its Short-Term Insurance business unit . This role is critical to the company’s expansion and enhancement of its national short-term insurance franchise network . Role Purpose The primary purpose of this role is to support the successful implementation of the enablement strategy across the franchise network . The ideal candidate will be responsible for driving best practices, promoting technology adoption, and ensuring consistent franchise performance in line with regulatory standards . Key Performance Areas Value Proposition Enhancement & Delivery: Proactively embed and monitor franchise engagement with the company’s value proposition . The consultant will be the primary point of contact for franchise enablement, building strong relationships with advisers and providing tailored support . Franchise Vesting & Capability Development: Embed operational standards across the network and identify performance gaps to create improvement plans . This includes providing guidance on risk-related policies, regulatory expectations, and technology use . Technology Adoption: Encourage efficient, tech-enabled operations within each franchise by monitoring technology utilization and troubleshooting user issues . Compliance and Risk Management: Assess and mitigate operational and advice risks to ensure compliance with organizational and regulatory standards . Investigate incidents and non-compliance to implement corrective actions . Qualifications and Experience A business-related qualification in areas such as Business Administration, Insurance, Operations Management, or Risk Management is required . Short-term insurance experience is essential . The candidate must have 3-5 years of experience in a client-facing, operations, training, or enablement role . Exposure to supporting decentralized teams or multi-branch operations is also required . A valid driver’s license and a willingness to travel nationally are necessary for this position . Skills and Competencies Strong interpersonal and relationship management skills are crucial for this role . A practical understanding of short-term insurance processes is essential . Excellent communication skills and the ability to train others on digital tools are key . The role requires high attention to detail, a strong sense of initiative, and accountability .