Job Description
We have an amazing opportunity for a Head of Operations in Johannesburg!
We require a candidate with:
• Grade 12
• Bachelors degree advantageous
• Management qualification advantageous
• Proficient in Microsoft Office packages Required Minimum Work Experience
• 8 – 10 years’ outbound call centre experience
• 5 – 8 years at senior management level Technical and Behavioural Competencies Required Technical Behavioural
• MS Office skills
• Strong Reporting skills, including data sanitization, building reports etc.
• Strong Excel skills
• Demonstrable competency in strategic planning and business development
• Working knowledge of data analysis and performance/operation metrics
• Strong focus on implementation and delivery
• Excellent attention to detail
• Approachable
• Able to work under pressure and tight deadlines.
• Great communication skills
• Integrity, honesty
• Proactive – capable of identifying and initiating change.
• Relationship building
• Structured and detail orientated
Should you meet the requirements for this position, please email your CV to .za. You can also contact Daniela on (***)***-**** or alternatively you can visit our website .za
Should you not hear from us within 3 days, please consider your application unsuccessful.
Education: Degree/Diploma
Experience: 10+ years
Reference: HOO2021
About Analyst Jobs in Gauteng
The Analyst position is a highly sought-after role in the Gauteng region, typically found in various industries such as technology, finance, and healthcare. Generally, these roles involve working with data to inform business decisions, often requiring strong analytical and problem-solving skills. In Gauteng, where economic growth and urbanisation continue to drive demand for skilled professionals, career prospects for Analysts remain promising.
Typically, the salary range for an Analyst position in Gauteng falls within a broad spectrum of R400 000 to R800 000 per annum, depending on factors such as experience, company size, and industry sector. It’s essential to note that actual salaries may vary significantly due to differences in compensation packages, benefits, and other employment terms.
Common skills required for an Analyst role include proficiency in statistical analysis software (e.g., Excel, R, Python), data visualization tools (e.g., Tableau, Power BI), and programming languages (e.g., SQL, VBA). Other essential skills often include strong analytical and problem-solving abilities, attention to detail, and effective communication skills. Additionally, experience with database management systems, statistical modeling, and data mining techniques is highly valued in this field.
Analysts can be found across various industry sectors, including financial services, technology industry, manufacturing sector, and healthcare. In these industries, Analysts are often responsible for driving business growth by providing actionable insights from complex data sets. Career development opportunities for Analysts are diverse, with many progressing to senior roles such as Senior Analyst, Business Analyst, or even leadership positions.
To advance in their careers, Analysts can leverage skills training and certification programs offered by industry associations and professional bodies. They can also explore specialisations within the field, such as data science or business analytics, to increase their value proposition to employers. With dedication and continuous learning, Analysts can enjoy rewarding career growth and advancement opportunities in Gauteng and beyond.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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