Job Description
We have an amazing opportunity for a Head of Operations in Johannesburg!
We require a candidate with:
• Grade 12
• Bachelors degree advantageous
• Management qualification advantageous
• Proficient in Microsoft Office packages Required Minimum Work Experience
• 8 – 10 years’ outbound call centre experience
• 5 – 8 years at senior management level Technical and Behavioural Competencies Required Technical Behavioural
• MS Office skills
• Strong Reporting skills, including data sanitization, building reports etc.
• Strong Excel skills
• Demonstrable competency in strategic planning and business development
• Working knowledge of data analysis and performance/operation metrics
• Strong focus on implementation and delivery
• Excellent attention to detail
• Approachable
• Able to work under pressure and tight deadlines.
• Great communication skills
• Integrity, honesty
• Proactive – capable of identifying and initiating change.
• Relationship building
• Structured and detail orientated
Should you meet the requirements for this position, please email your CV to *****@*****.co.za. You can also contact Daniela on (***)***-**** or alternatively you can visit our website www.********.co.za
Should you not hear from us within 3 days, please consider your application unsuccessful.
Education: Degree/Diploma
Experience: 10+ years
Reference: HOO2021
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