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Johannesburg: Incentive Account Manager

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Job Description

About the Role

We are seeking an experienced Incentive Account Manager to join our team based in Johannesburg, South Africa. As the primary point of contact for a portfolio of incentive travel clients, you will be responsible for managing and growing client relationships through exceptional service delivery and proactive communication.

Key Responsibilities

  • Manage and grow a portfolio of incentive travel clients
  • Build strong, long-term relationships with clients through excellent service delivery and proactive communication
  • Understand client objectives and translate them into creative, bespoke incentive programmes
  • Lead client calls, presentations, site inspections, and post-programme debriefs
  • Plan, execute, and deliver complex incentive programmes from proposal to completion
  • Collaborate with internal teams and on-the-ground partners to ensure flawless programme execution
  • Manage deadlines and timelines, and deliverables across multiple stakeholders
  • Oversee supplier performance and ensure service delivery meets agreed standards
  • Prepare and manage budgets, ensuring profitability and cost control
  • Negotiate with suppliers to secure best value while maintaining premium quality
  • Monitor supplier invoices, payments, and reconciliations in line with company processes
  • Identify opportunities for upselling and added value within programmes

Requirements

  • Grade 12
  • Minimum 2-3 years experience in incentive travel, MICE or luxury group travel
  • Proven experience managing complex, high-end incentives programmes
  • Excellent organisational skills and attention to detail
  • Solid financial acumen, including budgeting and cost management
  • In-depth knowledge of Southern Africa, specifically Cape Town, Sun City, the bush (Kruger & Sabi Sand Private Game Reserve), and Zambia
  • Knowledge of Botswana, Mozambique, Mauritius, Namibia, Kenya, and Tanzania is an added advantage
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Qualifications

  • Formal education/certifications not specified in original job description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Management / exec / consulting Jobs in Gauteng

In Gauteng, South Africa, the management, executive, and consulting positions are typically found in a variety of sectors, including financial services, technology, manufacturing, and public sector institutions. The job market for these roles is generally competitive, with a strong demand for experienced professionals who can drive business growth and lead teams to success.

When it comes to salary expectations, the range is broad due to factors such as experience, company size, and industry sector. Typically, management and executive positions in Gauteng command salaries ranging from R1 million to R5 million per annum, although these figures can vary significantly depending on individual circumstances. For example, a senior manager in a large corporation may earn at the higher end of this range, while a startup entrepreneur with limited experience may start below R500 000 per year.

Common skills required for management and executive positions in Gauteng include strategic thinking, leadership development, change management, stakeholder engagement, business analysis, and communication. Typically, these roles require professionals to possess strong analytical and problem-solving skills, as well as the ability to inspire and motivate teams to achieve their goals.

The financial services sector is often a common employer of management and executive positions in Gauteng, particularly for senior roles such as chief operating officers (COOs) or chief financial officers (CFOs). The technology industry also frequently recruits for these types of roles, with companies like Google and Microsoft being well-known employers. Manufacturing and public sector institutions also offer opportunities for professionals with management experience.

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For those looking to advance in their careers, there are many development opportunities available. Typically, this includes training programs, mentorship schemes, and networking events. Common career progression paths include moving into specialist roles within an existing company, such as director or vice president positions, or taking on entrepreneurial ventures.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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