KEY RESPONSIBILITIES: Both reactive and proactive work within the client portfolio both remote and onsite Planning and implementing projects Analysing client environments and recommending improvements according to best practice Advanced knowledge and experience in resolution of workstation and server software and hardware issues as well as networking and peripherals Building and Maintaining Servers, including Hardware, RAID, Hypervisor, OS (AD, DNS, DHCP), Roles and applications TS/RDS Environments Scripting ability including but not limited to PowerShell Networking configuration as well as advanced knowledge of TCP/IP and ability to resolve complex networking issues. In-depth knowledge of LANs and WANs Demonstrated experience in firewall configuration and troubleshooting Ability to setup and maintain AV and Backup Solutions Office 365, Teams, SharePoint, and Azure VOIP Minimum 5 Years Experience REQUIREMENTS Matric Further qualifications an advantage (MCSE, CCNA, Diploma, etc) Valid Drivers Licence and Own Car

Job & Role Description: We are looking for IT Support Technicians who are confident providing first- and second-line support, resolving hardware and software issues, and ensuring smooth IT operations across various environments. These roles offer exposure to diverse technologies and the opportunity to work in fast-paced, professional settings where high-quality support is essential. Key Responsibilities: Provide first-line and second-line IT support across multiple branches or user groups. Diagnose and resolve hardware and software issues on desktops, laptops, printers, and other peripherals. Support Microsoft technologies, including servers, desktop applications, and the full Microsoft Office Suite. Install, configure, and maintain IT equipment and peripherals. Monitor system performance and troubleshoot network and connectivity issues. Assist with user account creation, access control, and system configurations. Job Experience and Skills Required: Education: Matric (Grade 12) Diploma / Degree in Information Technology Experience: 3 years experience in IT Support Experience with Microsoft Server environments Networking experience (LAN/WAN, routers, switches, firewalls) Exposure to cloud technologies (Microsoft 365, Azure) Knowledge of backup solutions and cybersecurity best practices Apply now!