Johannesburg: Key Account Manager

REQUIREMENTS Matric, plus qualification in business administration, event management, finance, sales, or related field. Proven experience in key account management. Proficiency in all Microsoft Office applications as well as CRM software. Strong up to date knowledge of the trends of the global film, events / conference/ hospitality/ restaurant industry. Ability to work on HubSpot or similar marketing tools Ability to build rapport and handle multiple client accounts. Strong negotiation, leadership & customer service skills. Excellent communication skills, proficiency in English and one or more African language Working knowledge, and personal commitment, to sustainability & environmental issues Management & admin skills, & ability to manage multiple projects simultaneously. Travel could be required in this position DUTIES Serving as the primary point of contact for key clients, managing all communication in a professional and solutions-driven manner Identifying and pursuing new business opportunities through networking, referrals, market research, and strategic outreach Conducting client needs analyses and preparing customised proposals, presentations, and strategic solutions aligned to business objectives Negotiating contracts, pricing structures, and service-level agreements to maximise profitability while maintaining long-term partnerships Driving account growth by developing and executing strategic account plans to meet and exceed sales targets Managing the full sales cycle from initial enquiry and proposal development through to closing and post-project follow-up Building and maintaining strong, long-term client and partner relationships, acting as the principal contact for all project development initiatives Overseeing project planning, logistical operations, and on-site execution to ensure high-quality delivery within agreed timelines and budgets Managing events from initial client briefing and concept development through to execution and post-event evaluation Preparing and delivering detailed account progress reports, sales forecasts, and performance analyses to stakeholders and senior management Producing post-event reports, ROI evaluations, and continuous improvement plans to enhance future performance and client satisfaction Addressing and resolving client concerns promptly, maintaining high levels of service excellence and retention Representing the company as a brand ambassador, fostering strong relationships with clients, suppliers, and internal stakeholders. Contributing to overall business development strategy and supporting revenue growth initiatives Salary: R negotiable dependent on experience Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.