Job Description
About the Role
Our client in the Telecommunications Industry is seeking a highly skilled Key Accounts Administrator to join their growing institution. The successful candidate will be responsible for maintaining strong relationships with key customers, ensuring timely order processing, and providing exceptional customer service.
Key Responsibilities
• Process all orders received from Vodacom on Pastel
• Liaising with procurement on stock that needs to be ordered
• Updating daily ETA reports for Vodacom
• Updating the daily open orders report for Vodacom
• Report to Vodacom offices 3 times a week to work together with the Vodacom on orders, forecasts, and ETA’s
• Update the end of life products report and submit to Vodacom monthly or as a new item becomes end of life
• Report to Vodacom Warehouse one a month to check and validate returns before they are collected
• Handling all queries from Vodacom EBU team
• Updating and submitting a price list to Vodacom EBU monthly
• Listing all new products with Vodacom EBU
• Assisting SOP with overflow of workload
• Process all orders for Takealot and manage any queries
• Send updated stock on hand files to Takealot daily
• Run the daily online failed orders report and contact customers regarding their orders
• Process all orders received from Group Appliances and manage queries
• Process all orders received from Hirsch’s and manage queries
Requirements
• Good oral and written communication skills
• Good product knowledge
• Microsoft Office (excel, word)
• Ability to cope well under pressure
• Target and deadline driven
• Work independently
• Be a team player
• Knowledge of Pastel Evolution or experience on an ERP system (minimum)
Qualifications
No formal education or certifications are required for this role.
Salary & Benefits
Salary details are not specified in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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