Job Description
About the Role
Shape the future of last-mile logistics by building and optimising a high-impact counter network. This is a strategic, commercially driven role for a leader who thrives on performance, scale, and customer experience.
Key Responsibilities
- Develop and execute the counter channel strategy, including partner mix, coverage targets, and pricing models
- Identify, vet, and onboard high-quality partners aligned to operational and commercial objectives
- Negotiate and manage commercial agreements, including SLAs, commissions, and incentives
- Drive operational excellence through SOPs, performance frameworks, and compliance controls
- Monitor and improve KPIs such as transaction volumes, service levels, cost per transaction, and margin contribution
- Lead performance reviews, audits, and continuous improvement initiatives across the network
- Own customer experience at counters, reducing wait times and improving accuracy and satisfaction
- Build strong, trust-based relationships with partners and manage escalations effectively
- Enable partners through systems, tools, training, and integration support
- Leverage analytics and reporting to optimise network performance and inform strategic decisions
Requirements
- Bachelor’s degree in Supply Chain, Logistics, Business, or a related field
- 57 years experience in logistics, last-mile, retail operations, or channel management
- Proven experience in partner/vendor management and commercial negotiations
- Strong understanding of cost-to-serve, pricing models, and margin management
- Experience with POS systems, scanning technology, and basic system integrations
- Knowledge of cash handling, reconciliation, and risk control practices
- Strong analytical, problem-solving, and decision-making capabilities
- Excellent stakeholder management and communication skills
- Valid drivers licence and own vehicle
Salary & Benefits
No information available.
Qualifications
No information available.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Logistics Jobs in Gauteng
The logistics sector is an essential part of the Gauteng economy, with many multinational companies operating in the region. In this field, job seekers can expect to find a range of roles that involve managing and coordinating the movement of goods, services, and people. Typically, logistics positions require strong analytical skills, attention to detail, and excellent communication abilities.
Generally, salaries for logistics professionals in Gauteng tend to fall within broad ranges, depending on factors such as experience, company size, and industry sector. Typically, entry-level roles may pay between R400 000 and R600 000 per annum, while more senior positions can range from R800 000 to R1.2 million per year or more. However, it is essential to note that actual salaries can vary significantly depending on individual circumstances.
Common skills required for logistics roles in Gauteng include supply chain management, transportation planning, inventory control, data analysis, and problem-solving. Typically, professionals in this field possess a strong background in business administration, operations management, or a related field. Additionally, knowledge of technology platforms, such as transportation management systems (TMS) and enterprise resource planning (ERP) software, is often highly valued.
The logistics industry in Gauteng commonly employs roles in the financial services sector, technology industry, manufacturing sector, and e-commerce sector. These sectors require skilled professionals to manage the flow of goods, services, and information, ensuring timely and efficient delivery.
Career development opportunities for logistics professionals are vast and varied. Typically, entry-level positions can lead to promotions within the same company or progression into management roles. Experienced professionals may choose to specialize in a particular area, such as supply chain optimization or transportation management. Others may opt for career advancement opportunities at multinational companies, where they can leverage their skills to drive business growth and innovation.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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