Job Description
About the Role
Hire Resolve, a leading software solutions provider specializing in Customer-Centric Transformation, is seeking a Mid-Level eCommerce Consultant/Analyst to join their team. This role is central to the successful delivery and ongoing optimization of our digital commerce solutions.
Key Responsibilities
- Gather and thoroughly analyze business requirements for new eCommerce features, content, and system integrations.
- Configure and provide functional support for our core commerce platforms (primarily Magento, Shopify, and AgilityCMS) to meet defined business needs.
- Work closely with cross-functional Agile teams, including developers, designers, and key stakeholders, to ensure the delivery of functional and engaging customer journeys.
- Develop detailed functional documentation (User Stories, Functional Specifications), support User Acceptance Testing (UAT), and assist with training activities.
- Identify opportunities to effectively leverage platform features, ensure functional decisions align with UI/UX best practices (usability, accessibility), and drive conversion optimization.
Requirements
- 35 years of functional consulting or business analysis experience specifically in the eCommerce domain.
- Proven familiarity with major eCommerce platforms like Magento (Adobe Commerce), Shopify, and content management systems such as AgilityCMS or similar.
- Solid understanding of end-to-end online retail processes, including catalogue management, pricing, promotions, checkout flows, and fulfilment.
- Demonstrated ability to develop high-quality User Stories, Functional Specifications, and Test Scripts.
- Experience with Google Analytics, SEO/Search solutions, and personalisation tools is highly advantageous.
- Practical awareness of UI/UX best practices, including responsive design, accessibility, and customer-centric flows.
Qualifications
- Completed Bachelor’s degree in Business Administration, Computer Science, or a related field (if mentioned in original).
Salary & Benefits
Competitive salary based on experience (salary can potentially be more based on experience/skills).
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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