Job Description
Responsibilities:
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Business Analysis: Gather and thoroughly analyze business requirements for new eCommerce features, content, and system integrations.
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Platform Configuration: Configure and provide functional support for our core commerce platforms (primarily Magento, Shopify, and AgilityCMS) to meet defined business needs.
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Collaboration: Work closely with cross-functional Agile teams, including developers, designers, and key stakeholders, to ensure the delivery of functional and engaging customer journeys.
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Documentation & Testing: Develop detailed functional documentation (User Stories, Functional Specifications), support User Acceptance Testing (UAT), and assist with training activities.
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Optimization: Identify opportunities to effectively leverage platform features, ensure functional decisions align with UI/UX best practices (usability, accessibility), and drive conversion optimization.
Minimum Requirements:
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Experience: 35 years of functional consulting or business analysis experience specifically in the eCommerce domain.
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Technical Knowledge: Proven familiarity with major eCommerce platforms like Magento (Adobe Commerce), Shopify, and content management systems such as AgilityCMS or similar.
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Process Expertise: Solid understanding of end-to-end online retail processes, including catalogue management, pricing, promotions, checkout flows, and fulfilment.
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Documentation & Testing: Demonstrated ability to develop high-quality User Stories, Functional Specifications, and Test Scripts.
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Digital Tools: Experience with Google Analytics, SEO/Search solutions, and personalisation tools is highly advantageous.
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Design Awareness: Practical awareness of UI/UX best practices, including responsive design, accessibility, and customer-centric flows.
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Soft Skills: Strong communication, presentation, and stakeholder engagement skills.
Benefits:
- Competitive salary based on experience (salary can potentially be more based on experience/skills)
IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to *****@*****.co.za
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