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Johannesburg: Order Fulfillment Assistant

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Job Description

About the Role

This role provides hands-on experience in logistics, supply chain, and warehouse operations, offering a unique opportunity to gain practical skills in order fulfillment and customer service.

Key Responsibilities

  • Source product for customer and stock orders
  • Administer order acknowledgements and order changes (both internal & external)
  • Process transactional requirements such as requisitions, purchase orders, delivery dockets, invoices, and customer portals
  • Monitor deliveries in conjunction with supply chain
  • Expedite improved deliveries where required to ensure customer requirements are satisfied
  • Coordinate logistics for completion of delivery/shipping, including destination, incoterm, and documentation
  • Meet weekly/fortnightly with designated regional sales support to discuss customer activities and order management
  • Monitor agreed business metrics (DIFOT, customer satisfaction)
  • Work closely with sales, manufacturing, logistics, planning, and commercial teams

Requirements

  • South African unemployed youth between the ages of 18 and 34
  • Must not have participated in the YES programme before
  • Matric
  • Diploma or Degree in Supply Chain Management, Logistics Management, Business Administration Commerce (e.g., BCom) or related field
  • Experience in Customer Order Management on a Global level – essential
  • Working experience in mining-related background preferred, but not essential
  • Sales support experience in a similar role preferred, but not essential
  • Salesforce accreditation preferred, but not essential
  • Microsoft Outlook, Word, and Excel skills essential
  • Shipping knowledge (imports/exports) essential
  • English and Afrikaans language essential

Salary & Benefits

Not mentioned

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Transport / logistics / warehouse Jobs in Gauteng

The transport and logistics sector in Gauteng is a vital component of the country’s economy, with various industries relying on efficient supply chains to operate effectively. Typically, job seekers in this field can expect to find employment opportunities across different sectors, including manufacturing, e-commerce, and financial services.

When it comes to salary expectations, it’s essential to note that salaries for transport and logistics roles can vary widely depending on factors such as experience, company size, and industry sector. Generally, junior positions may start in the range of R30 000 to R50 000 per annum, while more senior or specialized roles can command higher salaries, often ranging from R70 000 to R120 000 per annum. However, these figures are only a rough guide, as actual salaries can differ significantly depending on various market and company-specific factors.

Common skills required for transport and logistics roles include strong organisational and communication skills, as well as attention to detail and analytical thinking. Typically, candidates with experience in supply chain management, transportation management systems, or warehouse operations will be well-suited for these types of positions. In addition, knowledge of logistics software, freight forwarding, or customs clearance procedures can also be an asset.

Industries that commonly employ transport and logistics professionals include manufacturing, e-commerce, financial services, and technology companies. These sectors often require efficient and reliable supply chain management to meet demand and stay competitive in the market.

For those looking to develop their careers in this field, opportunities for growth and development are available. Typically, junior roles may start as warehouse assistants or dispatcher positions before moving on to more senior roles such as operations manager or logistics coordinator. With experience and further training, professionals can progress to leadership positions, specialising in areas such as supply chain management or transportation planning.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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