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Johannesburg: Receptionist Switchboard / Helpdesk Operator posted by The Focus Group

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Job Description

Greeting visitors, handle incoming calls and perform general administrative duties. The scope of work for the receptionist position in Sandton has changed given the fact that there is no longer a reception area, therefor clients, visitors and contractors are no longer received. The job specification is therefore amended to include Helpdesk Operator responsibilities.

Office Support

  • Receive, direct and redirect calls.
  • Answer all incoming calls and handle callers inquiries.
  • Act as first point of contact for all customer enquires take detailed messages, relay telephone messages.
  • Assist with bookings of boardrooms if/when requested to.
  • Inform relevant staff of visitors arrival.
  • Resolve general queries from visitors.
  • Project a professional image of the company by:
  • delivering friendly and efficient service
  • ensuring calls speedy
  • effectively answer or direct queries or enquiries

Helpdesk

  • PIMS Helpdesk 2/ MyBuildings Tasks allocated can vary according to requirements and may be amended from time to time.
  • Manage marketing and Transnet vendor documentation in line with procedural documentation.
  • Loading of National Marketing and Transnet vendors.
  • Assist contractors with day-to-day enquiries.
  • Checking/auditing of Marketing and Transnet vendor received invoices and to be checked against the compliance checklist.
  • Check coding of invoices as per the code supplied by the requester of the job card
  • Ensuring that the correct paperwork is attached to the invoice.
  • Follow up and resolve non-compliant invoices
  • Reconciliation of Marking and Transnet vendor statements
  • Update vendor files.
  • Administration and data capturing as may be required from time to time including but not limited to Tenant information uploads to MyBuildings for broadcast purposes
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Qualifications

  • Grade 12 (Matric)

Experience

  • Minimum of 2 – 4 years experience in a Switchboard/Helpdesk Operator role and administrative environment
  • Strong Proficiency in relevant computer and software packages i.e. MS Office

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Property Administrator Jobs in Gauteng

The Property Administration industry in Gauteng is generally a stable and growing sector, with an increasing demand for skilled professionals to manage the administrative aspects of property transactions. Typically, this involves coordinating paperwork, processing lease agreements, and ensuring compliance with regulatory requirements. As a result, job seekers in this field can expect a steady stream of opportunities across various industries.

Salaries for Property Administrators in Gauteng are generally competitive, but can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions start within the R30 000 to R50 000 per annum range, while more senior roles can command salaries ranging from R60 000 to R120 000 or more, depending on individual performance and qualifications. However, it is essential to note that actual salary figures can vary significantly depending on these factors.

Common skills required for a successful Property Administrator include strong administrative skills, attention to detail, excellent communication skills, proficiency in property management software, knowledge of the South African Revenue Service (SARS) and other regulatory requirements, and basic accounting principles. Additionally, experience with Microsoft Office Suite is often expected, as well as an understanding of the Gauteng provincial government’s spatial planning policies.

Property Administrators are commonly found working in various industries, including financial services sector, technology industry, manufacturing sector, and real estate development. These roles can also be found in corporate settings, such as property holding companies or investment managers, where they oversee the administrative aspects of property portfolios.

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Career progression opportunities for Property Administrators include moving into senior administrative roles, such as operations manager or property coordinator, or specializing in specific areas like leasing or facilities management. With experience and additional training, professionals can also pursue career paths in related fields, such as law, accounting, or project management.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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