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Johannesburg: Regional Managing Director SA posted by WatersEdge Solutions

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Job Description

About the Role

WatersEdge Solutions is partnering with a high-growth global BPO provider to appoint a Regional Managing Director for South Africa. This is a career-defining opportunity for an ambitious operational leader to take full ownership of a critical delivery region, shaping its future and driving measurable impact from day one.

Key Responsibilities

  • Serve as the senior-most leader for South Africa, fully accountable for business outcomes and regional performance.
  • Own day-to-day operations across all South African client accounts, ensuring SLAs, KPIs, and quality benchmarks are consistently met or exceeded.
  • Build trusted relationships with clients and act as a credible voice in senior-level discussions and escalations.
  • Lead, inspire, and develop a remote, multi-level team; drive engagement, communication, and talent development.
  • Support and scale operations to meet growing demand, while contributing to longer-term planning such as opening a local office.
  • Manage regional logistics and administrative needs as part of full business ownership.

Requirements

Proven experience in BPO or a similar high-volume service delivery environment

Strong operational leadership skills, including multi-client and remote team management

Track record of leading from the front, deep operational involvement, not just strategic oversight

Exposure to international client relationships, particularly U.S.-based

Ability to communicate clearly and credibly at all levels, including executive

Entrepreneurial mindset with the drive to build, grow, and take accountability

Qualifications

No qualifications mentioned in the original job description.

Salary & Benefits

No salary information is provided in the original job description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Other IT/Computer Jobs in Gauteng

The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.

In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.

To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.

Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

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Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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