Job Description
About the Role
The Research Study Assistant role at VIDA – Chris Hani Baragwanath Academic Hospital is a 24-month fixed-term contract opportunity that requires a highly motivated and detail-oriented individual to assist with the recruitment and retention of study participants in line with study protocols. The successful candidate will be responsible for ensuring the smooth execution of daily tasks, maintaining high levels of customer service, and upholding the organization’s core values.
Key Responsibilities
- Recruit participants according to study inclusion and exclusion criteria
- Do routine checks of clinical trial enrolment logs to identify and call eligible participants
- Reimburse study participants and maintain reimbursement logs
- Address relevant concerns and misconceptions about the study
- Receive queries from participants and address or refer the queries accordingly
- Establishing a relationship of trust and respect with participants
- Actively listen to participants and empathise with them
- Report on the number of participants recruited on a daily basis to the team leader at the end of the shift
- Administration of Informed Consent Forms and source documents
- File all participant forms according to the study requirements (alphabetic / numeric order) and ensure all forms are submitted to the relevant data capturers daily
- Scan and upload all study source documents
- Assist the study lead and team with ad-hoc administrative tasks as when required for study visits
- Follow GCP guidelines when completing participant visit forms
- Complete telephone logs for all calls made to participants
- Ensure all participants are called to book the study visit within the appropriate timelines
- Fill the photocopy machines with paper daily or as and when required
- Assist with ad hoc administrative duties such as filing and shredding
- Follow Ups on missed visits and complete the necessary feedback logs
- Conduct home visits as and when required if follow-up calls are unsuccessful
- Stock Control: conduct stationary stock takes and advise management of stock to be ordered
- Liaise with the study administrator to ensure petty cash availability for participant reimbursement
- Customer Service: communicate with external stakeholders around compliance issues as and when required
Requirements
- Grade 12
- Good Clinical Practice Certificate
- Minimum of 1-2 years of work experience in participant Healthcare Recruitment, Research Admin environment
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Gauteng
Admin / clerical / secretarial positions are in high demand across Gauteng, with the job market typically experiencing steady growth in this field. The financial services sector, technology industry, and manufacturing sector are among those commonly employing administrative staff, as they require efficient organisation and support functions to operate effectively.
In terms of compensation, salaries for admin clerical secretarial roles vary widely depending on factors such as level of experience, company size, and industry sector. Generally, entry-level positions may command a salary range of around R10 000 – R20 000 per month, while more senior roles can earn between R30 000 – R60 000 per month or more, depending on individual qualifications and performance. However, it’s essential to note that these figures are only rough estimates and can vary significantly based on the specific employer and industry.
Typically, admin clerical secretarial roles require a range of key skills, including proficiency in Microsoft Office software, excellent communication and interpersonal skills, attention to detail, organisational abilities, and technical knowledge of HR systems or other relevant software. Additionally, many employers also value candidates with experience in customer service, data entry, or bookkeeping.
These roles are commonly found in various industries, such as financial services, technology, manufacturing, and healthcare. In the finance sector, for example, administrative staff may be responsible for providing support to accountants or financial analysts, while in the tech industry, they might assist software developers or IT project managers with administrative tasks.
Career development opportunities for admin clerical secretarial professionals are often extensive, with many roles offering a clear pathway to more senior positions. With experience and additional training, individuals can move into specialist roles such as HR administrator, operations manager, or even management positions.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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