Johannesburg: SAP HANNA ERP Systems Software Assistant posted by Headhunters

March 9, 2026 Jobs in Central Johannesburg

Job Description

Our client in the Manufacturing sector is currently looking to employ an experienced SAP HANNA ERP Systems Software Assistant to join their team based in Isando, Johannesburg.

Drive Stability, Innovation and Excellence as an Application Support Specialist.

A wonderful career opportunity awaits you!

R 25 000- R 35000 Basic + Benefits

Requirements:

Diploma or Certificate in Information Technology, System Support, or similar
Minimum 5 years experience supporting production systems in a customer-facing environment
Experience with ERP and business application support – SAP HANA
Exposure to database systems, reporting, and query tools
Excellent written and verbal communication skills
Strong analytical and problem-solving abilities
Effective time management and task prioritisation skills
Strong relationship-building capability
Desire to learn, grow, and develop within the organisation
Proven team player with a collaborative mindset

Responsibilities:

Application and ERP Support

Provide ongoing support and maintenance for enterprise systems, including ERP platforms
Deliver first and second level application support to internal users and external customers
Answer user queries, identify issues, and provide effective short- and long-term solutions
Investigate, analyse, and resolve system incidents and root causes

Service Desk and Incident Management

Log, track, and manage support calls in real time
Assign appropriate priorities (low, medium, urgent, high, critical)
Identify recurring issues and report trends during weekly reviews
Proactively alert management to critical or systemic risks

System Improvement and Projects

Participate in system enhancements and new solution development
Provide system consultancy for divisional and cross-divisional projects
Support pre- and post-implementation phases with process owners
Review and recommend continuous improvements to systems and support processes

Documentation and Knowledge Management

Maintain and expand the Help Desk knowledge base
Create and update quality problem-resolution articles
Document technical processes and system functionality
Ensure documentation remains accurate and current

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Data Integrity and Monitoring

Maintain system data quality and integrity
Monitor critical systems and services
Perform system maintenance tasks according to agreed schedules

Supplier and Stakeholder Engagement

Manage relationships with approved software and support suppliers
Liaise with technical and non-technical stakeholders
Communicate clearly, professionally, and effectively at all levels

Please note should you not receive a response within two weeks of applying you may assume that your application was unsuccessful.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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