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Johannesburg: Senior UX Designer (Salesforce Experience Required)

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Job Description

About the Role

We are seeking a seasoned Senior UX Designer to join our consulting team on an exciting engagement with a major South African bank. The ideal candidate will bring strong design thinking capabilities, advanced UX expertise, and hands-on experience working on Salesforce platforms or Salesforce-related projects.

Key Responsibilities

  • Customer 360 Salesforce Project Lead: UX design for the bank’s Customer 360 view within Salesforce.
  • Collaborate with business analysts, architects, and Salesforce teams to translate requirements into intuitive, efficient user journeys.
  • Conduct user research, journey mapping, wireframing, prototyping, and usability testing.
  • Ensure consistency across touchpoints and alignment with Salesforce platform capabilities.
  • Collections (Salesforce) Project: Drive UX design for the collections process and journey enhancements.
  • Analyse existing user interactions and identify opportunities to streamline and improve the collections workflow.
  • Design end-to-end user flows, low-fidelity and high-fidelity prototypes, and interaction models within Salesforce.

Requirements

  • 7 years of experience as a UX Designer, Interaction Designer, or similar role.
  • Proven experience working on Salesforce projects (Salesforce clouds, interface design within the platform, or designing for Salesforce user journeys).
  • Strong portfolio demonstrating complex enterprise design work.
  • Expertise in:
  • User research
  • Journey mapping
  • Interaction design
  • Wireframing & prototyping
  • Usability testing
  • Proficiency in industry-standard tools (e.g., Figma, Sketch, Axure, Miro).
  • Experience designing for large-scale environments (banking/financial services experience advantageous).

Qualifications

None specified.

Salary & Benefits

Not mentioned.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About IT / Computing / Software Jobs in Gauteng

In Gauteng, the IT and computing industry is a significant contributor to the province’s economy, with a steady demand for skilled professionals. Typically, this field is characterized by rapid technological advancements, innovative projects, and a high level of job satisfaction among employees. Generally, career prospects in this sector are strong, with a range of opportunities available across various industries.

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Salaries for IT and computing professionals in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. While it is common to see salaries ranging from R400 000 to R1,200 000 per annum, these figures are only a general guideline and actual salaries may differ significantly. For instance, senior executives or technical leads with extensive experience may command higher salaries, while entry-level positions may start at lower levels.

Common skills required for IT and computing roles in Gauteng include proficiency in programming languages such as Java, Python, or C++, knowledge of cloud platforms like AWS or Azure, and experience with agile development methodologies. Additionally, understanding of data analysis and interpretation, cybersecurity principles, and IT project management are often essential. Familiarity with popular software applications, such as Microsoft Office 365 or Google Workspace, is also beneficial.

The financial services sector, technology industry, manufacturing sector, and government departments are among the common industries that employ IT and computing professionals in Gauteng. These sectors require a range of skills and expertise, from data analysis to network administration, making them attractive options for career development.

For those seeking a career in IT and computing, there are numerous opportunities for professional growth and development. Typically, career progression involves moving into senior roles or specialized positions, such as technical lead, solutions architect, or data scientist. Opportunities for further education and training, such as certifications or postgraduate studies, can also enhance job prospects. Generally, a strong understanding of industry trends, networking, and continuous learning are essential for success in this field.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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