Johannesburg: Service Technician

Roles and Responsibilities Tasks Technical problem diagnosis remotely or at our customers’ site Providing on-site repairs, installations, off-site remote troubleshooting Providing preventative maintenance and repair of equipment (food processing, retail & industrial scales, weigh price labelling and inspection systems as required) Listen to customer concerns and communicate all job-related topics in an efficient and comprehensive manner Set-up and troubleshoot both wired and wireless network connected devices Documentation of service calls Responsibility for the spare parts inventory in the service vehicle Proactive sales of our service products and services Intermittently lifting 35kg equipment and working in unusual climate (e.g. freezer rooms) Qualifications Associated degree or equivalent Electrical Engineering NRCS verification officer/repairer a huge advantage Capable of reading wiring diagrams, schematics and spare part break downs Experience in repair and installation of PC based devices or processor-controlled equipment such as weigh price labelling, inspection systems and industrial scales Good analytical skills for troubleshooting and diagnostics Familiar with TCP/IP based connections and other system bus protocols Good PC hardware knowledge & experience in interface technology and in the areas of ethernet & networks Strong knowledge of mechanics Customer focused and self-motivated Confident appearance, ability to work under pressure, initiative and organizational skills Reliability and flexibility in working hours Travel within the service area as required by the position. Up to 75% of the working time. Valid drivers license and clean driving record pulled Employment Details Employment Type: Permanent Employment Industry: Food, Restaurant and Catering Work space preference: Work Onsite Ideal work province: Gauteng Ideal work city: Johannesburg Salary bracket: R 30000 – 33000 Drivers License: CODE B (Car) Own car needed: Yes