Johannesburg: Social Media Coordinator posted by The Good Human (Pty)Ltd

January 19, 2026 Jobs in Central Johannesburg

The Good Human (Pty)Ltd

Gauteng

Other IT/Computer

Job Description

About the Role

The Good Human (Pty)Ltd is seeking a passionate and hard-working Social Media Coordinator to join our team. As a key member of our community management team, you will be responsible for fostering and managing online relationships with our community, ensuring customer satisfaction, and maintaining a positive and engaging brand presence across social media platforms and other digital channels.

Key Responsibilities

Monitor and respond to community interactions across social media platforms, forums and other digital spaces.
Develop and maintain relationships with followers, influencers and online communities.
Proactively engage with the community to drive conversations and increase brand visibility.
Respond to all customer queries on the Sun mailbox in a timely and professional manner.
Resolve issues and escalate to relevant teams when needed.
Upload rewards tier databases weekly, ensuring that all information is accurate and up-to-date.
Collaborate with internal teams to ensure seamless integration of rewards program data with community management efforts.
Work closely with the Social and Paid Media Specialist to create and curate engaging content that resonates with the target audience.

Requirements

1-3 years in community management, social media management, or customer service roles.
In-depth knowledge of social media platforms (Facebook, Twitter, Instagram, LinkedIn, etc.), digital trends and engagement strategies.
Strong commitment to understanding community needs and providing responsive support.
Ability to analyze data and provide actionable insights.
Familiarity with community management tools and basic graphic design tools (e.g., Canva) a plus.

Qualifications

Matric (NQF 4)

Please submit your application if you have the required qualifications and experience.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Other IT/Computer Jobs in Gauteng

The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.

In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.

To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.

Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

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Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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