Date | 2024-12-02 |
---|---|
Job Title | Technical Support Engineer – Software & Network Experience Required |
Employer | More Information |
Salary | Negotiable based on experience |
Category | It Computing Software |
Location |
Gauteng / Johannesburg |
Job Summary
Key Responsibilities Provide technical support to clients, ensuring timely resolution of software and network-related issues. Deploy and manage software using Remote Monitoring and Management (RMM) systems like Atera, Ninja One, or Microsoft Intune. Use Group Policy Objects (GPO) to manage configurations and policies across networks. Diagnose and troubleshoot network and connectivity issues , providing effective solutions to maintain smooth client operations. Ensure clear, professional communication with clients through written and verbal channels. Collaborate with internal teams to continuously improve product support processes. Ensure customers receive high-quality service and have positive interactions at every stage of their journey. Develop and execute strategies to enhance the customer experience. Oversee customer support efforts to ensure timely and satisfactory resolutions to issues. Act as the voice of the customer within the organisation and advocate for customer“s needs and expectations in decision-making processes . Required Skills & Experience 2 years of experience in a client-facing technical support role. Strong knowledge of Windows Operating Systems and troubleshooting tools. Familiarity with networking principles and remote communication protocols. Excellent problem-solving skills and the ability to work independently under pressure. Proficiency in written and verbal communication . Preferred Skills Experience with Apple and Linux systems is a plus but not essential. T-SQL knowledge will be an advantage. Benefits In-office position with the opportunity to work 1-2 days from home , depending on performance.
Technical Support Engineer – Software & Network Experience Required position available in Gauteng, Johannesburg. This job position was posted by . The job has been posted on 2024-12-02 in the It Computing Software category
Click Go Apply to apply online!
You might also like to look at the available jobs in the same area.
Apply directly for this position
Some posts have contact information included with other instructions. All applicants are urged to read the instructions carefully.
We will list jobs at the bottom of each job, so feel free to scroll down and continue your search.
We do not accept any job applications and merely offer the service of daily jobs being mined and displayed on our job portal.
Each job post has a link to take you directly to the original post to apply on their website or the original website where the post came from.
Here are some more related positions
Johannesburg: Technical Support Engineer: Industrial Automation Industry
Our client in Jhb North is seeking an experienced technical support engineer to join their team. Candidate must hold a BTech and have previous experience in the industrial automation industry. PLC and SCADA knowledge would be advantageous. Technical Suppor
View Job
Technical Support Engineer
South Africa: Operational Technical Support Manager: Alternative Administration | Tokai
The Operational Technical Support Manager: Alternative Administration is a pivotal role responsible for providing technical oversight to the Fund Accounting teams in the Hedge Funds sector. Reporting to the Head of Alternative Administration, this technica
View Job
Operational Technical Support Manager
Cape Town City Centre: Technical Support Agent Disability
Technical Support Agent Disability Cape Town Our client is seeking a Cape Town based Technical Support Agent in their Technical Support Department with previous Technical Contact Centre experience. Must be able to work shifts. Position Type: Permanent Disa
View Job
Technical Support Agent Disability
Johannesburg: Technical Support Technician
Duties and responsibilities Receiving repairs, testing, and reporting on all products sold. Telephonic and direct after-sales support on all products being sold. Testing and evaluating of all products when required. Training of staff and customers on all p
View Job
Technical Support Technician
Johannesburg: Technical Support Engineer- Refrigeration And Hvac
Technical Support Engineer- Refrigeration and HVAC Johannesburg South Minimum requirements BEng/BSc (Mechanical or Mechatronic Engineer) Will consider a National Diploma or BTech (Mechanical) with relevant working experience. 0-5 years of working experienc
View Job
Technical Support Engineer- Refrigeration And Hvac
Johannesburg: Technical Sales Support Engineer
Job & Company Description: As a Technical Sales Support Engineer at our client, you will play a crucial role in bridging the gap between their technical offerings and customers` needs. You will work closely with the sales team to provide technical expertis
View Job
Technical Sales Support Engineer
Cape Town City Centre: Technical Customer Support
One of our clients based in Athlone , NPO they are looking for a Technical Customer Support to join their growing team, to ensure compliance with company guidelines for the clearance of raw materials, ingredients, and products. The ideal candidate will col
View Job
Technical Customer Support
Cape Town City Centre: Customer Service Agent – Technical Support Usa Hours – Cape Town
About the Role: We are looking for Customer Service Representatives to support our client operating as an MVNO (Mobile Virtual Network Operator), meaning we provide mobile services without owning the physical infrastructure. Our goal is to deliver exceptio
View Job
Customer Service Agent – Technical Support Usa Hours – Cape Town
Cape Town City Centre: Technical Support Agent (German Speaking)
As a Technical Support Agent , youll be the trusted expert customers turn to for resolving technical issues on an advanced platform. Your role will be essential in ensuring smooth operations, diagnosing and troubleshooting technical challenges, and guiding
View Job
Technical Support Agent (German Speaking)
Pinetown: Web And Erp Technical Support Team Lead
REQUIREMENTS Grade 12, relevant qualification highly advantageous Strong management skills with a minimum of 3 years previous experience Understanding of Computer Studies, minimum A Basic database understanding: MySQL Proficient in Excel to assist with gen
View Job
Web And Erp Technical Support Team Lead
Johannesburg: Technical Support Engineer – Software & Network Experience Required
Key Responsibilities Provide technical support to clients, ensuring timely resolution of software and network-related issues. Deploy and manage software using Remote Monitoring and Management (RMM) systems like Atera, Ninja One, or Microsoft Intune. Use Gr
View Job
Technical Support Engineer – Software & Network Experience Required
Cape Town City Centre: Technical Support Agent
Responsibilities & Duties As a valued member of our elite support team, your key responsibilities include: Delivering an exceptional customer experience through technical support. Acting as the liaison between customers and internal departments. Promptly t
View Job
Technical Support Agent
Cape Town: Technical Support Agent Disability posted by FROGG Recruitment
Technical Support Agent Disability Cape Town Our client is seeking a Cape Town based Technical Support Agent in their Technical Support Department with previous Technical Contact Centre experience. Must be able to work shifts. Position Type: PermanentDisab
View Job
Technical Support Agent Disability
Cape Town: It Technical Support Facilitator posted by CTU Career Chatz
Minimum requirements: Facilitator must have a relevant NQF 6 (Advanced diploma or Advanced certificate in IT qualification). A relevant degree will be advantageous In possession of a minimum of three years experience as a Facilitator/Lecturer for the modul
View Job
It Technical Support Facilitator
Pretoria: Team Leader: Technical Support posted by Isilumko Staffing
Are you a passionate IT Technician who has experience in report writing, liaising with stakeholders and 2nd and 3rd line support?This opportunity is for you. A top insurance company is looking for an IT Technician with Team lead Experience to join their IT
View Job
Team Leader
Pretoria: It Technical Support Team Leader posted by Isilumko Staffing
A leading Financial Services Provider is looking for a Technical Support Team LeaderJob Description1. Lead Technical Support Team Provide reports to management on call closure status and first line support related matters Implement processes to ensure call
View Job
It Technical Support Team Leader
Pretoria: Team Leader : Technical Support posted by Isilumko Staffing
A leading Financial Services Provider is looking for a Technical Support Team Leader Job Description1. Lead Technical Support Team Provide reports to management on call closure status and first line support related matters Implement processes to ensure cal
View Job
Team Leader
Pretoria: Technical Support Specialist posted by Isilumko Staffing
Technical Support SpecialistMenlyn, PretoriaPermanent 1. Provide hardware and software support (LAN & WAN)Install softwareTroubleshooting (TCF)Assemble computerRepairs & maintenance of hardware & peripheralsInstallation & maintenance of cab
View Job
Technical Support Specialist
Pretoria: Head Of Programme – It Technical Support posted by CTU Career Chatz
To be responsible for and provide professional leadership and management for the Academic Department; to secure high-quality teaching, effective use of resources, and improved standards of learning and achievement for all students. To ensure the vision for
View Job
Head Of Programme – It Technical Support
Durban: Technical Support posted by Goldman Tech
Job Description:We have an amazing opportunity for a Technical Support based in Durban!We require a candidate with:• Excellent spoken and written English language skills• Typing speed (>45wpm)• High attention to detail• Sense of urgency
View Job
Technical Support
Cape Town: Technical Support (German Speaking) (Cpt Onsite) posted by Datafin
Technical Support (German Speaking) (CPT - Onsite)IT - SupportCape Town - Western CapeENVIRONMENT: A Germany-based company focused on innovation-driven growth is seeking a skilled and enthusiastic Technical Support Specialist fluent in German to join their
View Job
Technical Support (German Speaking) (Cpt Onsite)
Johannesburg: Disabled Technical Support Nqf 4 #Atriplea posted by AtripleA recruitment & temps
We are currently recruiting for learners with disabilities in the following area:Position: Technical Support NQF 4Location: JohannesburgRequirements;• Have successfully completed Grade 12 (Matric) - have Maths and / Or• Science at Grade 12 level.
View Job
Disabled Technical Support Nqf 4 #Atriplea
Johannesburg: Technical Support Nqf 4 (Disabled Learnership) posted by AtripleA recruitment & temps
Our client has a Technical Support NQF 4 for People living with Disability.Responsibilities• Learner will need to be mobile and able to physically move the devices, able to stand for long periods, if the learner is deaf, they will need to be able to l
View Job
Technical Support Nqf 4 (Disabled Learnership)
Johannesburg: Geotechnical Support Engineer-Johannesburg posted by Oxyon Human Capital Solutions
Scope of role To provide a high level of technical support to all our customers in Africa. To continually innovate to ensure the team continually offers the best level of service in terms of services and equipment. Main responsibilities Do installations an
View Job
Geotechnical Support Engineer-Johannesburg
Cape Town: Operational Technical Support Manager: Alternative Administration | Westlake posted by The Recruitment Council
The Operational Technical Support Manager is crucial in managing technical operations within the Fund Accounting teams, with a specific emphasis on Hedge Funds. This position is designed to guarantee smooth and efficient client service while promoting proc
View Job
Operational Technical Support Manager
Email Alerts
Click the button below and submit your email to receive email alerts with the latest jobs.
This service is offered by Result Generation
We do not save your information, and your email is the only information we forward to the service.
If you wish to unsubscribe, please click here