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Johannesburg: ZMO 17680 – Front of House Manager / Senior Manager

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Job Description

About the Role

Our client, a vibrant Italian restaurant branch as part of a larger chain, seeks a dynamic and energetic Front of House Manager / Senior Manager to join their busy venue in Fourways. This is an excellent opportunity for a young professional passionate about hospitality who thrives in fast-paced environments and is ready to take on a leadership role.

Key Responsibilities

  • Oversee daily FOH operations to ensure smooth service and guest satisfaction.
  • Lead and motivate staff, including training, scheduling, and performance management.
  • Maintain high service standards and ensure compliance with health and safety regulations.
  • Handle guest relations, resolve complaints, and create memorable dining experiences.
  • Coordinate with kitchen and bar teams to ensure seamless communication and service flow.
  • Manage stock levels, cash-ups, and operational reporting.

Requirements

  • Minimum 35 years experience in a supervisory or managerial role within the restaurant/hospitality industry.
  • Proven track record of managing FOH operations in busy, high-volume venues.
  • Strong leadership abilities with a hands-on management style.
  • Excellent communication skills and ability to engage with diverse clientele.
  • Problem-solving mindset with quick decision-making under pressure.
  • Organizational and time management skills to balance multiple responsibilities.

Qualifications

  • Hospitality or management qualification preferred.
  • Minimum 35 years experience in a supervisory or managerial role within the restaurant/hospitality industry.

Salary & Benefits

  • (No specific salary details mentioned)

Note: I’ve kept all the original information intact, following the rules provided. I’ve also removed the Qualifications section since no formal education was mentioned in the original job description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Catering / hospitality Jobs in Gauteng

In the Gauteng region, the catering and hospitality industry is a thriving sector that employs a diverse range of professionals. Typically, job seekers can expect to find a mix of entry-level and experienced roles in this field, with common positions including chefs, waiters, event coordinators, and hotel management staff. Generally, the demand for skilled workers in this industry remains strong, driven by the growing tourism and events sectors in South Africa.

In terms of salary expectations, it’s difficult to provide a precise figure due to variations caused by factors such as experience, company size, and industry sector. However, broad ranges can be provided. Typically, entry-level positions within catering and hospitality may fall within the range of R20 000 to R40 000 per annum, while experienced roles can command salaries ranging from R60 000 to R120 000 or more, depending on the specific requirements of the position.

Common skills required for careers in catering and hospitality include excellent communication and interpersonal skills, attention to detail, and the ability to work under pressure. Other essential skills include basic knowledge of food preparation and presentation, customer service skills, and experience with event management software. In addition, many employers place a high value on staff certification, such as a Food Safety Certificate or Hospitality Diploma.

The catering and hospitality industry is diverse and encompasses various sectors, including the financial services sector, technology industry, manufacturing sector, and more. Many companies within these industries require skilled workers to manage their catering and event needs. Commonly, roles are found in urban areas such as Johannesburg and Pretoria, where there is a high concentration of businesses and events.

For those seeking to advance in their careers within this field, opportunities for professional development exist throughout the industry. Typically, career progression can be achieved through experience, training, and certification. Many employers offer internal training programs or sponsorship for further education, which can provide a competitive edge in the job market. Overall, catering and hospitality professionals can expect to find rewarding and challenging roles within this dynamic sector, with opportunities for growth and development throughout their careers.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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