Kalahari: Head Guide (5* Safari Reserve) – Kalahari posted by Phoenix Recruitment

March 17, 2026 Jobs in Kalahari

Phoenix Recruitment

Kgalagadi

Catering / hospitality

Job Description

About the Role

We are seeking a highly responsible Head Guide to lead and manage all guiding operations and ensure exceptional guest experiences in our luxury 5* Game Reserve based in the Kalahari, Northern Cape. As a key ambassador for the camp, you will combine strong leadership, in-depth wildlife knowledge, and exceptional hospitality skills to deliver world-class game drives, bush walks, and interpretive experiences that reflect our brand and standards.

Key Responsibilities

Lead game drives, guided walks, and interpretive experiences, ensuring exceptional guest satisfaction.
Provide in-depth knowledge of local wildlife, ecosystems, culture, and conservation initiatives.
Personalise guest experiences based on individual interests and expectations.
Maintain a high standard of storytelling, communication, and guest engagement.
Manage and mentor the guiding team, fostering professional growth and performance excellence.
Develop training plans and conduct regular skills assessments for guides and trackers.
Schedule guiding activities and ensure adequate coverage for all guest experiences.
Enforce professional standards for appearance, behaviour, and guest interaction.
Ensure all guiding operations adhere to safety, ethical, and environmental regulations.
Conduct regular safety briefings and equipment checks.
Stay updated on reserve protocols, wildlife behaviour trends, and first aid practices.

Requirements

FGASA Level 2 or higher (or equivalent recognised qualification).
Valid PDP, First Aid Level 1 (or higher), and Rifle Competency Certificate.
Minimum 5 years’ guiding experience, with at least 2 years in a leadership or head guide role.
Extensive knowledge of African flora, fauna, and conservation practices.
Experience working in a luxury safari or 5-star hospitality environment.
Strong communication skills in English (additional languages advantageous).
Exceptional leadership and interpersonal skills.
Strong organisational and time-management abilities.

View Job Western Cape: HOSTESS posted by Morea House

Salary & Benefits

R40K (Neg) DOE Live-in position based on the game reserve. Free Water & Electricity, Free clinic with primary health care – Doctor, Dentist and Optometrist Medical Aid is 50% company contribution Pension is 50% company contribution Free Uniform Winter and Summer Free Flights to JHB and CT – dependant on an availability

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in Kgalagadi

The catering and hospitality industry is a vital sector in Kgalagadi, providing essential services to tourists and locals alike. Generally, job opportunities in this field are common, especially during peak travel seasons. Typically, the demand for skilled professionals in this industry is high, particularly in roles that require attention to detail and excellent customer service skills.

Salary ranges for catering and hospitality positions can vary significantly depending on factors such as experience, company size, and industry sector. Broadly speaking, salaries typically fall within the range of R200 000 to R500 000 per annum for entry-level positions, with senior roles commanding higher salaries ranging from R500 000 to R1 million plus, depending on experience and qualifications. However, it’s essential to note that actual salaries may vary widely due to individual circumstances.

Common skills required for catering and hospitality roles include excellent communication and interpersonal skills, attention to detail, and the ability to work under pressure. Typically, employers also look for candidates with experience in food preparation, customer service, or event management. Additionally, knowledge of local cuisine and cultural sensitivities is often a valuable asset in this industry. Other essential skills may include basic first aid, conflict resolution, and time management.

The catering and hospitality industry encompasses various sectors, including tourism, events, and corporate hospitality. Common employers of these roles include hotels, resorts, restaurants, and event management companies. Financial services sector and technology industries also often require catering and hospitality professionals to support their operations.

View Job Kalahari: Assistant Restaurant Manager - Luxury Game Reserve - Kalahari | Lb posted by Kendrick Recruitment

Career development opportunities in the catering and hospitality industry are abundant, particularly for those who demonstrate exceptional leadership skills, a passion for innovation, or a talent for entrepreneurship. Typically, experienced professionals may be eligible for promotions, training programs, or even start-up initiatives that allow them to create their own businesses. With dedication and hard work, it’s possible to build a fulfilling career in this dynamic industry.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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