Job Description
We are seeking a proactive and customer-focused Internal Sales Consultant to support sales operations within the steel and fluid control industry. This role involves managing customer enquiries, processing orders, coordinating with internal teams, and supporting external sales representatives to ensure a high level of service delivery and sales conversion.
Key Responsibilities
- Manage incoming calls and convert enquiries into sales opportunities
- Handle customer queries and complaints professionally and efficiently
- Prepare and follow up on quotes via phone and email
- Capture and process sales orders accurately on Syspro
- Source stock (standard and non-standard) from approved suppliers
- Monitor back orders daily and ensure timely invoicing and delivery
- Expedite orders and coordinate deliveries with the warehouse team
- Maintain and update customer discount structures on Syspro
- Liaise with external sales representatives and provide sales leads
- Support external sales staff, including occasional customer visits
- Ensure all quotes are followed up and orders are communicated accordingly
- Minimise credits in line with company procedures
- Perform general administrative and office duties
Minimum Requirements
- 35 years experience in a similar role (preferably internal sales)
- Industry experience in steel and/or fluid control (pumps, irrigation, fittings, valves, pipes, flanges)
- Strong product knowledge within the relevant industry
- Syspro experience advantageous
- Excellent communication and customer service skills
- Strong attention to detail and ability to multitask
Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Manufacturing Production Jobs in Northern Cape
In Northern Cape, South Africa, the manufacturing production sector is a significant contributor to the regional economy, with various industries such as mining, agriculture, and machinery manufacturing operating in the area. Typically, these sectors require skilled workforce to operate efficiently, making it an attractive field for career advancement. Generally, job seekers in this industry can expect a dynamic work environment with opportunities for professional growth.
The salary range for manufacturing production positions in Northern Cape is often comparable to national averages, but may vary depending on factors such as the size of the company, level of experience, and industry sector. Typically, entry-level positions start around R250 000 – R350 000 per annum, while more senior roles can command salaries upwards of R500 000 – R700 000 per annum. However, it is essential to note that these figures are broad estimates and may not reflect the actual salary for a specific role.
Common skills required for manufacturing production positions include mechanical aptitude, problem-solving abilities, attention to detail, effective communication, teamwork, leadership skills, and adaptability. Typically, candidates with experience in manufacturing or process engineering, as well as those with relevant technical certifications, are highly sought after. In addition, knowledge of industry-specific software and hardware is often essential for success in this field.
The manufacturing production sector is commonly employed by various industries such as the technology industry, financial services sector, and machinery manufacturing sector. These sectors require skilled workforce to design, develop, and implement production processes, ensuring high-quality products are delivered on time and within budget.
Career development opportunities abound in the manufacturing production sector, with many companies investing heavily in training and development programs for their employees. Typically, career progression paths involve taking on more senior roles within the company, such as shift supervisor or production manager, before moving into specialist positions like quality control or maintenance management. With experience and additional education, job seekers can also explore careers in related fields like operations management or supply chain management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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