Knysna: Housekeeping Team Leader posted by HotelJobs

March 9, 2026 Jobs in Garden Route

HotelJobs

Western Cape

Other IT/Computer

Job Description

About the Role

We are seeking an experienced Housekeeping Team Leader to join our team at our resort in Knysna. As a key member of our housekeeping department, you will play a crucial role in ensuring the highest standards of cleanliness and service delivery to our guests.

Key Responsibilities

Ensure that all bedrooms and public areas are serviced and cleaned daily
Check that all rooms are cleaned as soon as they have been used to ensure a speedy turnaround
Assist with cleaning of rooms when required
Assist with turn-downs and room drops when required
Washing and ironing of all hotel and guest linen when required
Control of linen stock
Report any condemned linen to the Housekeeping Manager
Ensuring linen is kept to the standard of a Four-Star Hotel and is clean and in good order
Control of Guest supplies and amenities
Report any discrepancies to the Housekeeping Manager
Ensure that stock takes are done weekly
Assist Outsourced Housekeeping Company staff with stock takes of cleaning materials
Ensure laundry equipment is kept in good running order
Ensure Laundry areas are kept clean and maintained to the required standard
Discipline staff when required
Ensure staff follow procedures according to the Policies and Procedures Manual
Ensure public areas are kept clean and maintained to the required standard
Report any irregular incidents to the Housekeeping Manager
Assist Housekeepers with general duties
Training of new staff
Recording of guest and staff dry cleaning
Ensure that VIP rooms are checked, and the designated extras have been included in these rooms
All rooms are returned to the proper status by the end of the shift
Ensure that rooms are checked regularly for repairs and refurbishing, and that the appropriate maintenance is affected
Any loses or damages to furniture and fittings or equipment are reported and resolved according to policies and procedures
To ensure that adequate supplies of cleaning materials are available and handle any shortage or inadequacies in terms of quality
Up to date records on lost and found items are maintained in accordance with departmental procedures.
All guest requests with regards to Housekeeping are dealt with to the standards required by the hotel, and to respond promptly and politely to guest telephone inquiries, noting details and following up accordingly
Ensure that all staff are correctly dressed to satisfy statutory requirements as well as enhancing the image of the establishment
Get the daily handover from Room Attendants at the end of the shift

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Requirements

Grade 12 (Matric)
2 Years experience as a Housekeeping Supervisor in a 4 star Hotel or Resort
Interpersonal skills
Problem solving skills
Good communication skills
Computer Literacy and knowledge of Stock Control, OE and Linen.

Qualifications

Formal education/certifications not specified

Salary & Benefits

Salary details not specified

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Western Cape

The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.

The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.

The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.

To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.

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Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.

Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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