Lydenburg: LYDENBURG – SERVICE ADVISOR posted by Morgan Group
Posted on 2025-04-29 00:00:00
Employer | Morgan Group |
---|---|
Category | Automotive Service |
Location | Mpumalanga / Lydenburg |
Job Summary
Main Purpose of Job
The Service Advisor works pro-actively to ensure the effective daily operation of the service reception and that the customer service needs and expectations are met, from customer enquiry through to completion of the invoice and follow-up. This work contributes to an optimized utilization of the workshop and long profitable relations with the customers.
Qualifications, Experience and Skills Required
- Grade 12 certificate
- Minimum of 2 years service advisor experience
- Experience on Evolve, CMS and OEM systems will be an advantage
- Exceptional communication skills
- Exceptional customer service
- Clear criminal record
- Computer Literate
Key Duties and Responsibilities
- Contact service customers to make bookings.
- To promote the sales of labour and parts.
- Contact the customer for authorisation for any additional repairs beyond the agreed estimate and provide the customer the new estimate and updated delivery time.
- Record the results of the contact on the job card and any additional instructions authorised or declined by the customer.
- To obtain the customers approval and signature after ensuring the customer understands the dealerships payment policy.
- Ensure the security of all vehicles, i.e vehicles locked in workshop and keys locked in the key safe.
- Ensure to obtain approval from service plan and warranty providers before technician starts work on vehicle.
- Ensure the job cards are completed accurately and fully.
- Ensure all job cards are costed and invoiced timeously and all required documents are signed by the client.
- Work In Progress to be monitored daily.
- Follow up on any outstanding payments.
Click Go Apply to apply online!
Get Similar Job Alerts
More jobs in Lydenburg
More jobs in Mpumalanga
Browse Automotive Service Jobs
Browse Morgan Group Jobs
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Lydenburg: PRODUCTION ADMINISTRATOR (LYDENBURG)
Qualifications and Experience Grade 12 or equivalent Relevant administrative experience Proficient in Packsys, Office 365, and HACCP Packhouse experience is...
View Job
PRODUCTION ADMINISTRATOR (LYDENBURG)
Lydenburg: Motorverkope Leerprogram (12 Maande)
Is jy geïnteresseerd in n 12-Maande Motorverkope Leerprogram gefokus op Voertuigverkope ? Die suksesvolle kandidaat sal aansluit by n bekende...
View Job
Motorverkope Leerprogram (12 Maande)
Lydenburg: LYDENBURG – SERVICE ADVISOR posted by Morgan Group
Main Purpose of JobThe Service Advisor works pro-actively to ensure the effective daily operation of the service reception and that the customer service...
View Job
LYDENBURG – SERVICE ADVISOR
Lydenburg: LYDENBURG – PARTS SALES EXECUTIVE posted by Morgan Group
Morgan Group Lydenburg is looking to appoint a Parts Sales Executive to join the team.The main purpose of this role is to achieve gross profit as set by the...
View Job
LYDENBURG – PARTS SALES EXECUTIVE
Lydenburg: DENTIST | LYDENBURG, MPUMALANGA posted by MedE Recruit
A Digital Dental Practice in Lydenburg, Mpumalanga requires an HPCSA Registered Dentist with of Private Practice experience to join their team. The...
View Job
DENTIST | LYDENBURG, MPUMALANGA
Lydenburg: Motorverkope Leerprogram (12 Maande) posted by SydSen Recruit
Is jy geiumlnteresseerd in rsquon 12-Maande Motorverkope Leerprogram gefokus op Voertuigverkope?Die suksesvolle kandidaat sal aansluit by rsquon bekende...
View Job
Motorverkope Leerprogram (12 Maande)
Lydenburg: PRODUCTION ADMINISTRATOR (LYDENBURG) posted by MPRTC Recruitment
Qualifications and ExperienceGrade 12 or equivalentRelevant administrative experienceProficient in Packsys, Office 365, and HACCPPackhouse experience is...
View Job
PRODUCTION ADMINISTRATOR (LYDENBURG)