Support Consultant X2
Posted on 2025-02-03
Job Summary
Minimum
Requirements:
Matric Customer support and call Centre training will be an advantage ±3 Years of administration/financial industry experience background Financial qualifications/certificate preferred Superior Excel experience is required PASA certification or payment training will be an advantage Relevant experience in customer support To provide operational support in: customer administration; extract of management information and compiling of reports and customer support Assisting clients with all queries and support Assisting internal staff with queries and support Updating of incident lists Processing of applications in line with policies and procedures Completing of relevant process checklists (daily, weekly, monthly) General administrative support Standby after hour support Data capture and dissemination Updating statistics and reports Compiling of management reports Trend analyses and interpretation External and internal training Contacting and following up with customers regarding authorities to debit as part of the high-risk process General risk monitoring relating to payment system in respect of customers and transactions To update the CRM system after every customer engagement Consultant: Vonne Scholtz – Dante Personnel Pretoria Silver Lakes
Support Consultant X2 position available in Pretoria, Menlyn. This job position was posted by . The job has been posted on 2025-02-03 in the Admin Clerical Secretarial category
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