Job Description
- Recruitment & Onboarding
- Coordinate end-to-end recruitment processes: job postings, shortlisting, interviews, and reference checks.
- Prepare and issue employment contracts and appointment letters in compliance with SA labour laws.
- Facilitate new employee induction and orientation programs.
- Employee Records & HR Administration
- Maintain accurate employee records (electronic and paper-based)
- Update personnel files with changes in roles, remuneration, leave, and other relevant information.
- Prepare HR reports for management, including headcount, turnover, and leave statistics.
- Employee Relations
- Support managers in managing employee relations matters, including grievances and minor disciplinary actions.
- Promote positive workplace culture and employee engagement initiatives.
- Assist in facilitating performance management processes, including performance reviews and feedback sessions.
- Compliance & Policy Management
- Ensure HR practices comply with South African labour legislation (Labour Relations Act, BCEA, EE regulations).
- Assist in updating company policies, handbooks, and standard operating procedures.
- Conduct HR audits to maintain regulatory compliance.
- Training & Development
- Coordinate and schedule internal and external training programs.
- Maintain training records and track employee development initiatives.
- General HR Support
- Assist with exit processes, including conducting exit interviews and processing resignation/termination documentation.
- Act as a first point of contact for employee HR queries.
Qualifications
- Degree / National Diploma in Human Resources – essential
- Fluent in English and Afrikaans
- 3-5 years’ experience in a similar role
- Hospitality experience – beneficial
- Valid drivers licence and own vehicle
Competencies:
- Knowledge of SA labour laws (BCEA, LRA, EE Act)
- Recruitment, onboarding, and talent management
- Payroll, leave, and benefits administration
- Employee relations and conflict resolution
- HRIS and record-keeping accuracy
- Performance management support
- Policy implementation and compliance monitoring
- Strong communication and interpersonal skills
- Problem-solving and decision-making
- Confidentiality, professionalism, and ethical conduct
- Adaptability and continuous learning
- Teamwork and collaboration
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