Date | 2024-06-09 |
---|---|
Job Title | General Manager – Retail Industry – R1mil – R850k |
Employer | Hire Resolve More Information |
Salary | 0 |
Category | Clearing And Forwarding |
Location |
Mpumalanga / Nelspruit |
Job Summary
Hire Resolves client in the Retail Industry is urgently seeking the expertise of a General Manager to join their team in Nelspruit, Mpumalanga.
Responsibilities:
- Ensure achievement of profitability by managing margins and discounts
- Monitor and manage expenditures within flexible budgeting (revenue and income achievement)
- Implement corrective action where targets are not achieved to ensure consistent profit growth of the branch
- Ensure goods received are checked, GRVd, and put away daily
- Ensure the accuracy of stock through daily cycle counts
- Ensure customer satisfaction by delivering in full and on time
- Achieve agreed Customer Service turnaround standards
- Ensure deliveries to Customers by the couriers are within agreed service standards
- Monitor Customer service standards in the Call Centre /Internal Sales
- Ensure the Warehouse operates within standard operating procedures
- Ensure all complaints and queries are resolved within SLA e.g., logistics, pricing, returns, and repairs
- Establish and build Customer relationships and take personal ownership of resolving complaints
- Drive usage of digital platforms by promoting and implementing online transactions
- Manage head counts and overtime within agreed budgets
- Maintain effective leave planning and absenteeism management
- Facilitate training and development interventions
- Review performance in discussion with employees, agree on ratings and set goals for a new period
- Continuously communicate and provide constructive feedback and coaching to employees
- Take disciplinary action where required
- Develop a formal succession plan for key positions
- Adhere to OHSA requirements e.g., training, safety reps, administration, meetings
- Ensure the protection and security of all company assets within policy and procedure
- Implement and ensure adherence to all internal controls.
- Compile meaningful and accurate management reports
Requirements:
- Grade 12
- 3-year qualification in Business Management or Commerce
- 8-10 years of Sales and Operational Management preferably in the PPE industry at the Senior Management level
- Strong Leadership skills
- Organized with attention to detail
- A team player who works well with others
- Proactive nature
- Excellent Communication skills and interpersonal skills
- Must be situated in Mpumalanga.
Benefits:
-
Salary:
R850K/yr – R1Mil/yr, salary negotiable
Contact Hire Resolve for your next career-changing move.
-
Salary:
negotiable.
- Our client is offering a highly competitive salary for this role based on experience.
- Apply for this role today, contact Ashley Feldtmann at Hire Resolve or on LinkedIn
- You can also visit the Hire Resolve website: hireresolve.us or email us your CV: Hire Resolve
General Manager – Retail Industry – R1mil – R850k position available in Mpumalanga, Nelspruit. This job position was posted by Hire Resolve. The job has been posted as a char8000 ad on 2024-06-09 at 17:02:50 in the Clearing And Forwarding categoryClick Go Apply to apply online!
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