Nelspruit: Sales Administrator posted by Staff Solutions

Key Responsibilities:
Internal Sales / Customer Service:

• Liaise with sales team, customers, and supply chain to fulfill orders accurately and on time.
• Receive, process, and distribute customer orders.
• Generate quotes, sales orders, and tax invoices.
• Handle customer queries and manage incoming calls.
• Monitor back orders and stock availability; communicate updates to clients and sales team.
• Follow up on order and delivery queries.
• Process urgent and proforma quotations as needed.
• Handle Free On Loan (FOL) orders and related agreements.
• Convert picking slips to invoices.
• Provide regular updates on order status to clients and sales team.
• Record and resolve customer complaints.
• Maintain a delivery note register for manual orders.

Administration:

• Manage administration related to received/dispatched orders.
• Maintain efficient admin systems for stakeholder service.
• Ensure correct documentation for FOL equipment issuance/returns.
• Assist with stocktakes as required.

Warehousing & Stock Control:

• Receive and capture incoming stock.
• Ensure correct stock placement in warehouse.
• Pick and check orders for dispatch.
• Oversee general housekeeping in warehouse.
• Rotate stock as needed.
• Report low stock levels to management.
• Conduct weekly perpetual stock counts.

Working hours
Mon to Fri 07.30am – 04.15pm