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Nelspruit: Service Advisor posted by Aleon Pty Ltd

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Job Description

The following minimum criteria must be met:

  • Matric certificate or equivalent
  • Unendorsed drivers license (specified code)
  • Computer literacy
  • Willingness to work flexible hours/over time
  • Professional appearance & 1st impressions
  • Fluent, clear English communication
  • Ability to handle difficult customers
  • Customer service orientation
  • 2 – 5 Years’ Experience within the Premium Motor Brand Industry (Ex. BMW, Audi, Jeep, Volvo, Jaguar etc.)

In addition to checking for the pre-requisites, assess and obtain proof of:

  • Ability to build positive relationships
  • Helpful and supportive behaviour in interactions
  • Persuasive, fluent and confident communication
  • Sense of urgency
  • Physical fitness and ability to handle stress
  • Professional telephonic etiquette
  • Attention to details
  • Ability to up-sell
  • A technical qualification or orientation will be an advantage, as will the ability to speak a number of official languages.



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