Newlands: Public Area Team Leader posted by The Vineyard -, Oude Werf – & Stellenbosch Hotels

At The Vineyard Hotel, we’re more than just a team. Every staff member plays a crucial role in creating an exceptional guest experience. Our commitment to our staff goes beyond hospitality. We prioritise their well-being, providing on-demand healthcare, wellness activities, assistance with essentials, and healthy meals. We also offer growth opportunities through internal programs, traineeships, study loans, and professional coaching for managers. Comprehensive benefits, including medical aid, retirement and disability funding, are part of the package. Our care for our staff and our dedication to social and environmental responsibility sets us apart. Join our community that values respect, care, and growth. Public Area Team Leader (Monthly Paid) You will ensure our guests receive world-class service, ensuring cleanliness, hygiene and order in the hotel’s public areas. As a Public Area Team Leader, you will oversee the day-to-day activities and responsibilities of the attendants responsible for servicing all guest and staff public spaces around the hotel. You will also control daily cleaning supply stock, conduct daily inspections and ensure maximum guest satisfaction by providing safe, clean and comfortable guest and staff public spaces. Ensuring that relevant work is carried out across all areas of the hotel containing public spaces, including passages, lifts, restrooms, lobbies, lounges, restaurants, conferencing venues, gyms, car parks, and basements, as well as offices, will form part of this role. You will oversee the deep clean of areas, the usage, handling and storing of cleaning materials and equipment, as well as the correct handling and disposing of waste. Your Matric Certificate and proven track record of relevant experience in a 4* or equivalent environment will set you apart. You can work various shifts (late, early and night). You are a committed professional who prioritises precision and a dedication to quality in every task you take on. With strong organisational skills and confidence, you excel at managing efforts and performing well under pressure, all while maintaining a polished and professional appearance. Your service-focused mindset, integrity, and exceptional verbal and written communication skills ensure you consistently achieve outstanding results. To apply, please click on the apply button and follow the instructions. Closing date: 31 October 2025. We are an equal opportunity employer. Only short-listed external applicants will be contacted.