Job Description
About the Role
Join our team as a Spa Therapist / Admin Operations Assistant at a luxury safari lodge in the North West. We’re seeking a skilled individual to combine their spa expertise with hospitality support, reception, and administrative duties, offering an opportunity to contribute to all aspects of lodge operations while delivering exceptional guest experiences.
Key Responsibilities
• Perform spa treatments including facials, manicures/pedicures, body wraps, exfoliation, and massages (Deep Tissue, Swedish, Hot Stone, Indian Head, Reflexology, Aromatherapy)
• Provide a warm and professional welcome to guests, ensuring high standards of customer service
• Handle reception and administrative duties, including bookings, stock control, and general lodge operations
• Assist with hosting guests during high tea, dinner, and special events
• Conduct room checks and assist with guest check-ins when required
• Support the General and Assistant Managers in operational tasks as needed
• Maintain hygiene, professionalism, and service standards at all times
• Assist with curio shop sales, stock management, and monthly stock takes
Requirements
• Fully qualified skincare therapist (minimum 1-year Somatology Diploma, ITEC, CIDESCO, SAAHSP or CIBTAC)
• Minimum 3 years’ experience in aesthetics, beauty, or spa industry; experience in luxury hospitality or lodge environment preferred
• Strong administrative and organisational skills
• Computer literate, with ability to assist in daily administrative tasks
• Clear, confident, and professional communication skills
• Well-groomed, punctual, trustworthy, and reliable
• Ability to work hospitality hours, including shifts, weekends, public holidays, and overtime
• Friendly, self-motivated, and capable of working both independently and as part of a team
• Own reliable transport essential
• Experience with PAN Hospitality reservations and accounting system advantageous
Qualifications
Fully qualified skincare therapist (minimum 1-year Somatology Diploma, ITEC, CIDESCO, SAAHSP or CIBTAC)
Salary & Benefits
R8,000 – R9,000 per month depending on experience. 10% commission on spa treatments; included in general staff gratuities. Live-in accommodation (single, furnished), meals, and uniform provided. Work cycle: 6 weeks on, 2 weeks off. Annual leave: 21 days per annum, mutually scheduled. Medical Aid (Discovery Health KeyCare) – employer covers contribution after 3 months. Provident Fund – 5% employer and 5% employee contribution after 3 months.
[DO NOT include a “How to Apply” section – this is added automatically]
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in South Africa
The catering and hospitality industry in South Africa is a vibrant sector that provides numerous career opportunities for those passionate about delivering exceptional food and service experiences. Generally, the job market trends in this field are shaped by the country’s growing tourism industry, with many establishments seeking to enhance their offerings to attract both local and international visitors.
Typically, salaries for catering and hospitality roles in South Africa can vary widely depending on factors such as experience, company size, and industry sector. For entry-level positions, broad salary ranges often fall between R30 000 to R50 000 per annum, while more senior roles may command salaries ranging from R60 000 to R120 000 or more. However, these figures are only a general guideline, and actual salaries can differ significantly based on individual circumstances.
Common skills required for catering and hospitality roles in South Africa include excellent communication and interpersonal skills, the ability to work effectively under pressure, strong attention to detail, and a passion for delivering exceptional customer service. Other essential skills may include basic knowledge of food preparation and presentation, understanding of health and safety regulations, and proficiency in point-of-sale systems and inventory management software.
Many industries commonly employ catering and hospitality professionals, including the financial services sector, technology industry, manufacturing sector, and tourism operators. These sectors often require staff with diverse skill sets, from fine dining establishments to hotels and event venues.
Career development opportunities are plentiful for those in the catering and hospitality industry. Typically, roles such as senior sous chef or department manager offer a clear path for career progression, while specialized skills like food costing and menu planning can be valuable assets in advancing within an organization. With experience, many professionals choose to pursue management positions or even entrepreneurial ventures, leveraging their expertise to build successful businesses.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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