Northam: Service Advisor posted by AB Labour

• Manage the booking-in process for vehicles arriving for service and repairs.
• Monitor the repair and maintenance process to ensure quality and efficiency.
• Oversee vehicle handovers, completion of work, and customer follow-ups.
• Maintain customer experience standards by adhering to franchise guidelines.
• Maximize service sales and profitability through professional sales techniques.
• Build customer confidence by ensuring professional and reliable service delivery.

Requirements:

• Grade 12 (Matric).
• Computer literate with strong administrative and organizational skills.
• Ability to multi-task, work under pressure, and manage time effectively.
• Strong communication and interpersonal skills.
• Ability to build and maintain relationships with customers and team members.
• Valid Code 8 driver’s license and own reliable transport.