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Durban: Sales & Onboarding Supervisor posted by Tower Group

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Job Description

About the Role

As the Sales & Onboarding Supervisor at Tower Group, you will lead the team responsible for growing the fleet. This is a hands-on leadership role where you will manage the Sales Reps to drive sales, and oversee the onboarding process to ensure a seamless and positive experience for new riders.

Key Responsibilities

  • Team Leadership: Lead, coach, and mentor the Sales Reps. Set clear goals, provide regular feedback, and conduct performance reviews.
  • Sales Strategy: Develop and implement a sales strategy to attract and onboard new riders efficiently. Identify new channels and opportunities for growth.
  • Onboarding Process Management: Oversee the rider onboarding process, ensuring all documentation, training, and compliance checks are completed accurately and on time.
  • Performance Analysis: Monitor team and individual performance against KPIs. Use data to identify trends, address challenges, and optimize processes.
  • Collaboration: Work with the Fleet Lead and other departments to ensure a smooth transition for new riders from onboarding to active operation.
  • Reporting: Prepare and present weekly sales and onboarding reports to senior management.

Requirements

  • 3+ years of experience in sales or a related field, with at least 2 years in a leadership or supervisory role.
  • Proven track record of meeting or exceeding sales targets.
  • Strong leadership, communication, and interpersonal skills.
  • Analytical and data-driven mindset.
  • Experience in the mobility, logistics, or a similar fast-paced industry is a plus.
  • Excellent organizational and problem-solving skills.

Qualifications

No formal education or certifications are required for this role.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Logistics Jobs in Kwazulu-Natal

In Kwazulu-Natal, South Africa, the logistics sector is a significant contributor to the country’s economy, with various industries relying on efficient supply chain management and transportation services. Typically, job opportunities in this field are available across different sectors, including manufacturing, e-commerce, and financial services. However, the demand for skilled professionals in logistics is often high due to the importance of timely delivery and reliable supply chains.

Generally, salaries for logistics positions in Kwazulu-Natal can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may offer salary ranges between R400 000 to R600 000 per annum, while senior roles can command higher salaries ranging from R800 000 to R1 200 000 or more, subject to individual qualifications and the specific requirements of the role.

Common skills required for logistics roles include effective communication, problem-solving, analytical thinking, time management, and adaptability. Typically, candidates with experience in supply chain management, transportation management, or operations management are well-suited for these positions. Additionally, knowledge of industry-specific software such as SAP or Oracle is often beneficial, particularly for more senior roles.

Logistics professionals can be found across various industries, including manufacturing, technology, and e-commerce. Commonly, companies within the financial services sector also require logistics staff to manage cash deposits and other sensitive materials. The manufacturing sector often employs logistics personnel to oversee production and distribution processes.

Career development opportunities in logistics are diverse and varied. Typically, entry-level positions can serve as a stepping stone to more senior roles, such as operations manager or supply chain coordinator. With experience and additional qualifications, professionals may transition into leadership roles, specializing in areas like procurement, logistics strategy, or business development.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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