Job Description
About the Role
We are seeking an experienced Spa Manager to oversee the holistic operation of our spa, delivering exceptional guest experiences and driving business growth. As a key member of our luxury hospitality team, you will be responsible for managing day-to-day spa operations with autonomy and professionalism, while leading a team of skilled therapists to achieve outstanding service standards.
Key Responsibilities
- Overseeing day-to-day spa operations with high degree autonomy and professionalism
- Managing and leading a team of spa therapists to deliver five-star service
- Reporting directly to Head Office, providing operational updates, financial reports, and performance feedback
- Setting, monitoring, and achieving performance and revenue targets with emphasis on profitability and service quality
- Creating innovative spa treatments, protocols, and wellness packages aligned with market trends and guest preferences
- Collaborating closely with resort and hotel management for seamless guest experiences and integration of spa services
- Engaging with high-profile guests to ensure VIP treatment standards are met or exceeded
- Supporting spa marketing efforts internally and externally through promotions, guest communications, and partnerships
Requirements
- Internationally recognized spa and beauty therapy certifications (ITEC / CIDESCO / SAAHSP)
- Level 3 NVQ Diploma in Beauty / Body Therapy or equivalent
- Accredited Massage Therapy Diploma (essential)
- Minimum of 5 years experience in a Spa Manager role within luxury 5* hospitality environment
- Proven background in delivering premium guest experiences and wellness services in high-end resort settings
Qualifications
(No qualifications mentioned in the original job description, so this section is skipped)
Salary & Benefits
(No salary information or benefits mentioned in the original job description, so this section is skipped)
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Drakenstein
In the Drakenstein area, the catering and hospitality industry is a significant contributor to the local economy, with many establishments offering a range of services from fine dining to casual meals and events. Typically, jobs in this sector are available in various capacities, including front-of-house staff, kitchen assistants, and management positions. Generally, these roles require adaptability, strong communication skills, and attention to detail.
Salary ranges for catering and hospitality roles can vary widely depending on factors such as experience, company size, industry sector, and specific job requirements. Typically, entry-level positions may fall within the R20 000 – R40 000 per annum range, while more senior roles can command higher salaries, often ranging from R60 000 – R120 000 or more. However, these figures are only a rough guide, and actual salaries may differ based on individual circumstances.
Common skills for success in catering and hospitality include excellent communication and interpersonal skills, the ability to multitask and work under pressure, strong attention to detail and organisational abilities, and a passion for providing exceptional customer service. Typically, employers also look for candidates with experience working in food service or hospitality environments, as well as relevant certifications or training.
Industry sectors commonly employing catering and hospitality professionals include the tourism and leisure sector, corporate hospitality, fine dining establishments, and event management companies. These industries often require flexible scheduling and adaptability to meet changing demand. In addition to these traditional sectors, there is also a growing demand for catering and hospitality services in non-traditional settings, such as healthcare facilities and educational institutions.
For those looking to advance their careers in catering and hospitality, opportunities exist for training and development, including formal education and vocational training programs. Typically, experience in management or supervisory roles can lead to promotion to department head or general manager positions, while continuous learning and professional development are essential for career progression in this field. By focusing on building relevant skills and gaining industry experience, job seekers can position themselves for success in the catering and hospitality industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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