Job Description
About the Role
The iStore Midlands is seeking a skilled MAC & IOS Technician to join our team in Pietermaritzburg. As an Apple Premium Reseller with over 30 physical and online stores across Africa, we offer expert advice, Apple Authorised Repairs, Business, Education, training, and technical support for all Apple products. The successful candidate will be responsible for providing excellent customer service while ensuring timely completion of iOS repairs within the prescribed turnaround time stipulated by Apple.
Key Responsibilities
- Provide adequate feedback and repair documentation for each repair, as per AASP guidelines
- Repair iOS devices to high standards, ensuring excellent customer satisfaction
- Manage complex technical issues and resolve them efficiently
- Maintain a clean and organized workspace, adhering to health and safety protocols
- Collaborate with colleagues to achieve team goals and objectives
Requirements
- Completed Matric
- Apple iOS Certified (ACIT) or similar technical qualification
- 2 years experience in repairing mobile hardware
- Proven MAC & IOS experience
Qualifications
- Formal education/certifications not specified.
Salary & Benefits
Salary details not mentioned.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
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