SUMMARY OF POSITION: The Accounts Receivable Specialist plays a crucial role in managing the financial health of an organization by performing collection activities and reconciling AR statements. The primary purpose of this role is to ensure that the company receives timely payments from customers for goods or services rendered, maintaining accurate records of transactions, and fostering positive relationships with clients. They are responsible for reconciling accounts, resolving payment discrepancies, and implementing strategies to minimize outstanding receivables and improve cash flow. Overall, Accounts Receivable Specialists contribute to the organization’s profitability and stability by effectively managing the accounts receivable function. Communicate discrepancies to management team, identify slow-paying customers, and recommend collection candidates. Strengthen and grow relationships with clients by communicating with customers regarding past-due accounts. Assist in streamlining and improving the accounts receivable process identifying areas of performance improvement. PREFERRED EXPERIENCE AND QUALIFICATIONS: Bachelor’s degree in Accounting, Finance, or related field preferred Proven experience in accounts receivable, billing, or related financial roles Strong understanding of accounting principles and practices Proficiency in accounting software and Microsoft Excel Excellent communication and interpersonal skills Detail-oriented with strong analytical and problem-solving abilities Ability to work independently and prioritize tasks in a fast-paced environment Commitment to accuracy, integrity, and professionalism. Capability of travelling outside of Country when needed Understanding operational matters in order to support but also suggest better ways of working Readiness to go extra mile to avoid mistakes and produce new opportunities Ability to adjust to diverse ideas, impressions, schemes, and tactics from individuals. EMPLOYER’S EXPECTATIONS: Contribute to reaching goals that are set for your department and the company Act in line with the company´s values and policies Share a positive attitude with colleagues, customers and suppliers Be loyal towards the company and decisions made Be willing to learn and take new tasks Be responsible for the own personal development and performance Continuously share information to the immediate supervisor on workload and daily work situation Offer improvement ideas with willingness to implement and maintain vendor relations Cooperate with GL accountants and auditors providing data, answering questions Be present in the office when training team or in other cases when needed ESSENTIAL FUNCTIONS & RESPONSIBILITES: Statement of Accounts: Generate and send accurate and timely statements of accounts or required reports to customers. Monitor and follow up on outstanding balances and past due accounts, with e-mails and calls. Account Reconciliation: Reconcile accounts receivable ledger to ensure that all payments are accounted for and properly posted. Customer Communication: Act as a primary point of contact for customer inquiries and discrepancies related to accounts receivable. Respond promptly and professionally to resolve issues and maintain positive customer relationships. Proactively address internally all disputes and queries. Collections: Implement collection strategies to minimize outstanding receivables and reduce delinquency. Contact customers to secure payment on overdue accounts, escalating issues as necessary. Working with Collection calls, Credit control and undertake A/R open item coding in terms of coding standard. Reporting: Prepare regular reports on accounts receivable status, including aging analysis, cash flow projections, and collection effectiveness metrics. Provide insights and recommendations to management based on analysis of receivables data. Generating reports and statements for internal use Process Improvement: Identify opportunities for process improvements and efficiency gains in the accounts receivable function. Collaborate with cross-functional teams to implement changes and streamline workflows. Credit Reviews: conduct credit checks on all customers, monitor credit limits and process credit applications in accordance with the company’s policy and procedures. Credit Controlled document release: access and obtain necessary approval for credit-controlled document releases. Credit note approval: obtain necessary approval for acceptance of credit notes. Monitor and report on deviations from credit standards. Compliance: Ensure compliance with company policies, accounting principles, and regulatory requirements related to accounts receivable processes

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