Port Elizabeth: Store Admin Manager – PE, EL and Mthatha posted by Headhunters
Posted on 2025-09-12 00:00:00
| Employer | Headhunters |
|---|---|
| Category | Other Retail |
| Location | Eastern Cape / Port Elizabeth |
Job Summary
Our client in the Retail Industry is currently looking to employ a Store Admin Manager, to be based in Port Elizabeth, East London and Mthatha.
Requirements:
- Matric / Grade 12.
- Financial / Administration Diploma or equivalent 3-year qualification (advantageous).
- Minimum of 12 years experience in store retail administration or management.
- Experience across stock management, cash office, reporting, expense control, and customer service.
- Human Resources exposure will be an advantage.
- Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
- Experience with SAP / Unisolv / SuccessFactors is an advantage.
Responsibilities:
Store Inventory:
-
Manage and report on all store inventory counts, including planning, investigation, and implementation.
-
Investigate and rectify negative GP values, dormant stock, and stock discrepancies.
-
Ensure physical stock matches SAP inventory ledger.
-
Manage shrinkage, consumables, and goods in transit within store targets.
Customer Service:
-
Ensure above-expectation customer service at all times.
-
Oversee customer request system and loyalty programme signups.
-
Ensure accurate processing of loyalty points and prompt resolution of queries.
Cash Office and Cashiers:
-
Manage all store cash resources, takings, floats, and banking in compliance with procedures.
-
Investigate tender discrepancies, returns, and auto receipts.
-
Ensure transaction accuracy, completeness, and internal control compliance.
-
Monitor cashier productivity, service levels, and overtime spend.
-
Oversee daily reconciliation, run-end signoffs, and collections procedures.
Receiving and Capturing:
-
Oversee goods receiving, returns, and credits.
-
Ensure accuracy and completeness of branch transactions.
-
Maintain transaction integrity in compliance with internal controls.
Store Profitability:
-
Assist in preparing and maintaining the store budget.
-
Control and monitor expense-related items within budget.
-
Ensure monthly adjustment of stock to correct GL accounts.
-
Report on expense-related items to store management.
Store Administration:
-
Disseminate and report information between store and departments to align goals.
-
Support and facilitate audits.
-
Assist the Store Manager with operational duties to optimise store efficiency.
-
Drive continuous improvement initiatives within direct areas of responsibility.
-
Ensure compliance with deadlines and policies.
Team Management:
-
Manage HR processes, submissions, and documentation.
-
Oversee workforce management systems (e.g., KRONOS).
-
Implement performance management and staff development plans.
-
Mentor, train, and develop team members for growth.
General:
-
Maintain housekeeping and hygiene standards.
-
Adhere to all policies, SOPs, and health and safety regulations.
-
Ensure professional conduct, uniform, and personal appearance at all times.
Please be advised that if you do not receive a response within two weeks of applying, you may consider your application unsuccessful.
Click Go Apply to apply online!
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