A short summary of the purpose of the role: Advise staff and clients on tax-related issues. Research tax information, train staff on tax-related matters, process tax queries, and liaise with SARS and clients. Manage the workflow and ensure quality delivery of work outputs of tax staff for audits, income tax returns, provisional tax returns, IT14SDs, Tax Ombud complaints, objections, appeals, and Tax Exemption applications. Tax consulting on various tax-related matters to clients and directors. Academic Qualifications Required: Grade 12 with accounting as a subject Tax or other relevant qualification Experience in a tax environment Registered with SAIT Skills Communication skills Interpersonal skills Client Service skills Training Skills Numeric skills Leadership skills Delegation skills Conflict resolution skills Management Skills Competencies Computer literacy Confidentiality Ability to handle pressure and a busy workload Ability to research, interpret, and apply the Income Tax Act, Tax Administration Act, and VAT Act for various tax-related projects. Working knowledge of the Income Tax Act and Tax Administration Act Working knowledge of the SARS dispute resolution process Experience General Administrative Experience Liaising with SARS Supervisory experience Interpretation of Tax Laws and regulations Experience with the Tax Ombud processes Computer Packages: Microsoft Office (Word, Excel, PowerPoint, Outlook Express) GreatSoft SARS E-Filing LexisNexis Key Duties and Responsibilities – Key Performance Indicators: Supervise the tax department employees Oversee the completion of Income Tax returns to ensure compliance and meeting of deadlines Completion of complex Income Tax Returns Manage the administration of provisional tax; meeting deadlines and the complete billing process Oversee the administration of SARS-related documentation received, i.e. assessments and other notifications Control the input of data thus ensuring an accurate database Quality assures the completion of returns Quality assures the capturing of data Oversees the organization, retention, and compliance of all tax-related records to ensure accuracy, completeness, and regulatory adherence Assist and advise staff of matters relating to the completion of returns and tax administration Assist with tasks where bottle-necks occur in areas of responsibility Performing any other task that may be reasonably expected Controlling GreatSoft-related problems in terms of tax Ensure delivery of documents, returns, and payments to SARS at the end of each month Ensure that payments requested from clients are followed up regularly Review all assessments checked before signed off by relevant directors, ensuring that penalties and interest levied by SARS, and the balance of accounts are correct Resolve any disputes on assessments and accounts from SARS, relating to Income Tax In charge of the complete dispute resolution process and billing thereof Supervision of whole billing process via GreatSoft Quality assuring 10% – 20% of returns before submission via a review process Manage the IT 14 SD process and Income Tax Review Process Complex queries, tax opinions, and other ad-hoc tax-related work required by partners Weekly SARS visits for updating banking details and taxpayer particulars Responsible for Continued professional development Adhering and generating additional revenue targets as set by directors. Collaborate with the Tax Ombud to address taxpayer complaints and ensure fair treatment and compliance with tax laws and regulation Oversees tax compliance, strategy, and reporting to optimize financial outcomes and mitigate risks for the organization Compliance with the firm’s System of Quality Management (SOQM), policies and procedures Compliance with the firm’s Employee Code of Conduct which consists of the firm’s HR policies, SAICA, IRBA, and IESBA Codes of Conduct.

Role Summary The primary purpose of this role is to provide expert guidance on tax-related matters to both internal staff and clients. Responsibilities include conducting tax research, delivering staff training, addressing tax queries, and liaising with SARS and clients. The position also involves managing the workflow of the tax department to ensure timely and accurate completion of audits, income tax returns, provisional tax returns, IT14SDs, Tax Ombud complaints, objections, appeals, and tax exemption applications. The incumbent will also be expected to provide tax consulting services to clients and directors. Minimum Academic Qualifications Grade 12 with Accounting as a subject Relevant Tax or equivalent qualification Proven experience in a tax-related environment SAIT registration Required Skills, Competencies, and Experience Skills Strong verbal and written communication Effective interpersonal and client service skills Training and leadership capabilities Delegation and conflict resolution Strong numerical ability Team and project management skills Competencies High level of computer literacy Ability to work under pressure and handle a demanding workload Confidentiality and integrity Advanced knowledge and practical application of the Income Tax Act, Tax Administration Act, and VAT Act Familiarity with SARS dispute resolution procedures Experience General administrative duties Liaison with SARS and handling tax-related issues Supervisory experience In-depth interpretation and application of tax legislation Experience working with Tax Ombud procedures Computer Proficiency Microsoft Office (Word, Excel, PowerPoint, Outlook) GreatSoft SARS e-Filing LexisNexis Key Responsibilities & Performance Indicators Supervise tax department staff and manage team workflow Review and ensure timely and accurate submission of income tax returns Complete and oversee complex income tax and provisional tax submissions Manage billing and administrative processes related to tax submissions Review SARS documentation, including assessments and notifications Maintain accurate and up-to-date client and tax data in the system Ensure all returns and supporting documentation are quality assured and compliant Oversee recordkeeping for all tax-related documentation Assist and guide staff in tax-related issues and return completion Address workflow bottlenecks and assist as needed Handle system issues related to GreatSoft Ensure timely delivery of documents, returns, and payments to SARS Follow up on client payments and outstanding balances Review and resolve discrepancies in SARS assessments and accounts Manage the full dispute resolution process and billing thereof Review 1020% of tax returns prior to submission Manage IT14SD and income tax review processes Handle complex tax queries, draft opinions, and provide ad-hoc tax support Visit SARS offices weekly for updates to banking and taxpayer details Stay up to date through continued professional development Work towards meeting revenue targets set by directors Collaborate with the Tax Ombud to resolve client complaints and ensure compliance Oversee tax compliance, strategy, and reporting to mitigate risk and improve outcomes Ensure adherence to the firms System of Quality Management (SOQM), policies, and procedures Maintain compliance with the firms Employee Code of Conduct, as well as SAICA, IRBA, and IESBA standards