Pretoria: Applications Engineer posted by GMI Advisory

Duties: On-site support and training Previous experience within a full stack application support and maintenance. At least five years’ experience supporting users with Dynamics 365 CRM, SCM and Finance applications. Azure and ITIL certification will be advantageous. Provide technical support as 1st and 2nd line support for key applications on day-to-day basis. Ability to monitor and review user transaction, changes and right logs. Proactive management of application user entitlement. Respond to user queries and tickets in a timely manner. Engage client’s change controls processes and procedures. Update incidents through their lifecycle. Provide inputs for SLA reports. Train users on the effective use of applications. Assist with testing of new functionalities. Daily operational checks for system performance issues Develop and implement solutions for customers Provide technical support documentation Extensive software development experience using C, C++ and Python Experience with Unix/Linux Embedded tools and development environments Excellent problem-solving skills Quickly learn & understand code written by others Multitask, prioritize & follow through Self-starting and independent working with limited supervision NICE TO HAVES Embedded RTOS (QNX, VxWorks, INTEGRITY, ThreadX, FreeRTOS, etc.) Experience with Embedded development tools (compiler, debugger, IDE, etc.) Experience with embedded safety and security platforms Experience with BSPs and device drivers for an embedded OS ASP.NET, IIS (Internet Information Services), Angular, SQL Server, Microsoft Azure, Microsoft Visual Studio, Microsoft Web API, Microsoft Dynamics 365 CRM. Education: BSC in IT/Computing or Diploma or related qualification Skills Preferred: Microsoft Technical Skills SharePoint Development Dynamics 365 Customer Services /CRM Power App Web Applications Developer DevOps Certified Engineer Azure Synapse Azure SQL / SSRS *PLEASE SEND CV IN PDF FORMAT*