Pretoria: Branch Manger/Sales Manager posted by People Dimension

About the Role

As Branch Manager, you’ll be responsible for the day-to-day leadership of our branch operations department, from team performance to customer satisfaction. But more than that, you’ll be a cultural custodian, ensuring our team continues to live out the values that make us who we are. We’re looking for a natural leader who can inspire and motivate teams to achieve performance excellence.

Key Responsibilities

• Leading, coaching, and developing a high-performing team in line with our cultural values.
• Embedding our company values into all aspects of operations and decision-making.
• Maintaining a positive and inclusive work environment where team members feel valued and empowered.
• Driving performance targets while staying true to our people-centered approach.
• Acting as a bridge between strategic goals and daily operations always with culture in mind
• Establishing clear objectives and developing effective strategies to meet organizational goals.
• Formulating actionable plans to drive team performance and contribute to overall business success.
• Structuring and allocating resources, including personnel and materials, to maximize efficiency and ensure smooth operational processes.
• Ensuring that the team has the necessary tools and infrastructure to meet their objectives.
• Guiding and motivating teams to achieve performance excellence.
• Fostering a positive work environment, inspiring collaboration, and providing direction to meet both short-term and long-term goals.
• Acting as a mentor to team members, offering support for both personal and professional growth.
• Monitoring performance to ensure that objectives and standards are consistently met.
• Implementing corrective actions when necessary to maintain performance consistency and drive continuous improvement.
• Harmonizing activities and communication between departments to ensure effective collaboration.
• Addressing interdepartmental challenges and promoting synergy across teams.
• Participating in the recruitment and selection of team members.
• Developing and maintaining a high-performance culture by providing ongoing training and development opportunities to enhance employee skills and job satisfaction.
• Evaluating and assessing multiple options when making decisions that impact team operations and the organization as a whole.
• Making informed, data-driven decisions to ensure success and continuous improvement.

Requirements

• Proven leadership experience, ideally in a team or branch management role.
• A natural team-builder who leads with empathy and integrity.
• A strong communicator who can inspire, motivate, and align teams.
• Someone who believes culture is not just a nice-to-have, but a critical component of success.
• A track record of balancing results with people development.

Qualifications

• Bachelor’s degree in business administration, Management, or related field (preferred).

Salary & Benefits

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Decision-Making & Analytical Thinking

We value effective decision-making and analytical thinking. If you’re a strategic thinker who can drive results while staying true to our values, we want to hear from you.

Communication & Interpersonal Skills

As a Branch Manager, you’ll be the face of our company in your branch. You must have excellent communication and interpersonal skills to inspire and motivate teams, as well as build strong relationships with customers and stakeholders.

Other Important Qualities

We’re looking for someone who is adaptable, flexible, and able to work in a fast-paced environment. If you have these qualities and are passionate about leading high-performing teams, we’d love to hear from you.