Pretoria: CRM Consultant (Medical) posted by Qetello
Posted on 2025-06-17 00:00:00
| Employer | Qetello |
|---|---|
| Category | Other IT/Computer |
| Location | Gauteng / Pretoria |
Job Summary
Together with our client, a leading claims administrator in Pretoria East, we are recruiting for a CRM Consultant to join their client servicing team. The ideal candidate needs to have minimum 2 years CRM experience and must have matric/grade 12.
Duties and Responsibilities:
Primary Responsibilities:
- Client service, training, on-site client assistance and account collection.
- Preplanning of on-site client visits based on analysis of book and their challenges;
- Visits to employers from clients who require assistance based on pre-analysis of the book;
- Provide further assistance to clients to resolve accounts and/or claims with outstanding information telephonically;
- Completion of visited client books within 30 days;
- Continuous improvement of relationship with clients;
- Regular visits to all new and existing clients as directed by line management;
- Provide on-site registration, training and related assistance to clients as directed by management;
- Liaison with the Client Relations Line Management on all client related matters;
- Collect accounts from clients if and when required;
- Weekly written feedback to Client Relations Manager on clients visited; clients trained, accounts collected; enquiries dealt with; enquiries requiring assistance etc.
Other Responsibilities:
- Assist with the other tasks from the department, including but not limited to;
- Process all incoming documentation received the clients mailbox;
- Process all incoming documentation received from allocated practices within 24 hours of receipt;
- Follow up on incomplete claim information from allocated practices;
- Assist allocated practices with the collection of claim documentation from employers, employees and other third parties
- Assist allocated practices with the collection of claim documentation from employers, employees and other third parties
Overall:
- Achieve set targets;
- As a team member add value and contribute to the company;
- Be willing to share knowledge, assist with training and comply with set company policies;
- Assist in other areas of the department when required.
AD HOC
- Perform ad hoc tasks in line with the objectives of the Company as and when required by the Company.
Qualifications and Experience:
- Valid drivers license;
- Matric / Grade 12;
- Tertiary qualification will be beneficial;
- Experience in client relation environment; and
- Medical claims related experience will be beneficial.
Skills and Competencies:
- Computer literate in MS Office (Microsoft Excel, Word, and Outlook)
- Articulate with strong communication skills (oral and written);
- CompEasy and other funders online system will be beneficial;
- Ability to adapt and learn new skills;.
- Ability to multitask; and
- Cope well under pressure.
Remuneration
- Market related – depending on experience
Only candidates who meet all the requirements stipulated in this advert will be considered. If you dont receive feedback from us within 2 weeks of your application, please consider your application unsuccessful.
To apply please send your CV and supporting documents to *****@*****.co.za with REF: CRM
Click Go Apply to apply online!
Get Similar Job Alerts
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Pretoria: Accountant posted by Third Age Group
Location Pretoria, GautengAre you an experienced accounting professional with a strong leadership background and a passion for financial excellence? We are...
View Job
Accountant
Pretoria East: Welder – Urgently needed posted by Honeyfields
Welder with experience wanted on a construction site in Pretoria East. Must have done stainless steel and mild steel welding.
View Job
Welder – Urgently needed
Pretoria East: Welding – Stick welding posted by Honeyfields
We are looking for a Welder with experience in stick steel welding , in Pretoria East. Must preferably have done mild steel and stainless steel welding.
View Job
Welding – Stick welding
Pretoria East: Teacher posted by Kleinmensies Kleuterskool
Teacher required for 2 to 3 year old kids.Qualification required or in processPractical experience at Pre-primary schoolsFull day Monday to FridayPost...
View Job
Teacher
Pretoria East: Accountant – URGENTLY needed posted by Staffworx Recruitment
RECRUITING! EXCELLENT OPPORTUNITY!Job Title Accountant Location Lynnwood, Pretoria-East with minimum 5 times per month in Rustenburg Department Finance...
View Job
Accountant – URGENTLY needed
Pretoria East: Finance Intern posted by MGM VIP SECURITY
Job Summary Were looking for a motivated and detail-oriented Finance Intern with some prior experience to join our finance team. This is a fantastic...
View Job
Finance Intern
Pretoria: Town planner posted by IF Property Solutions (Pty) Ltd
IF Property Solutions Pty Ltd based in Pretoria, is expanding and in need of a qualified Town Planner.If you are based in Pretoria and meet all the...
View Job
Town planner
Pretoria North: Driver – Urgent posted by Alwinco
Job Opportunity Contract Driver Wanted at AlwincoAlwinco, South Africas leading independent security risk assessment company, is looking for a reliable...
View Job
Driver – Urgent
Pretoria City: Customer Service Representative – Fully Remote posted by Isisekelo Solutions
About the ClientOur client is a rapidly growing, remote-first company featured on Y Combinators Top Companies list. With a diverse global team and a...
View Job
Customer Service Representative – Fully Remote
Pretoria East: Showroom and order fulfillment assistant posted by Star Sweepers
Were Hiring! Showroom Order Fulfillment AssistantAre you a go-getter with a passion for organization, customer service, and a fast-paced work environment?...
View Job
Showroom and order fulfillment assistant
Pretoria East: Data Capturer/Admin posted by Anje Zondagh
Temp Position Junior Admin debtorscreditors clerk position to process medical claims. Capturing of data, liaising with Medical aids and patients. Comp...
View Job
Data Capturer/Admin
Pretoria: TETA Assessors – Registered TETA assessors needed posted by Health and safety Exodec Training
Registered assessors and moderators needed for freelance training with own transport. Please send CV and accreditation letter.
View Job
TETA Assessors – Registered TETA assessors needed
Pretoria East: Personal Assistant posted by Cora O’Neil Recruitment Agency
Ashlea Gardens, Pretoria PERSONAL ASSISTANTMinimum Requirements-Mature, presentable and professional Afrikaans speaking preferably female, aged 35...
View Job
Personal Assistant
Pretoria: Legal Admin Assistant posted by Cora O’Neil Recruitment Agency
Brooklyn, Pretoria LEGAL SECRETARY ADMIN ASSISTANTMinimum Requirements-Well presentable and professional, non smoking, Afrikaans speaking female Aged 45...
View Job
Legal Admin Assistant
Pretoria City: Catering Manager – Urgently needed posted by E Job Recruitment
Duties ResponsibilitiesTake full responsibility and management of the unitNeed to be able to work in a demanding environmentSetting and management of...
View Job
Catering Manager – Urgently needed
Pretoria City: ARMED REACTION OFFICER – URGENTLY NEEDED posted by HMA HIGH RISK SECURITY
Minimum 12 months experience as an armed reaction officerMust have PSIRAHandgunshotgun competencyClear criminal recordPolice clearanceJob referencesMust...
View Job
ARMED REACTION OFFICER – URGENTLY NEEDED
Pretoria City: Massage Therapist posted by HealthClinic
Massage therapist needed with 2 years experience. Must be willing to work under instruction.Preferably an Afrikaans speaking person.Preferably a Non-smoker...
View Job
Massage Therapist
Pretoria East: Malawian housekeeper – Urgent needed posted by Pro Decor
Job general house cleaning, washing, ironing, car wash, vacuum. Organize house and garage. Attend to garden and pool. Look after dogs.Stay in, full time,...
View Job
Malawian housekeeper – Urgent needed
Centurion: Sales executive – Urgently needed posted by Williams Hunt Pretoria
Large motordealer looking for Experienced salesperson.Need proven track record. Must have experience in motorsales.Basic with commission and company perks.
View Job
Sales executive – Urgently needed
Pretoria: Electrical Technician – Urgently needed posted by Dezan Projects (Pty) Ltd
Die ideale kanidaatGekwalifiseerde elektrisien Hardwerkend, eerlik, energiek, entosiasties. Bestuurs lesensie en eie vervoer sal voordelig wees.Konstruksie...
View Job
Electrical Technician – Urgently needed
Pretoria East: Aesthetician – Urgently posted by The Beauty Palace
We require 3 aestheticians min 3yrs Diploma. Basiccom benefits. Babor,Environ,Guinot,RegimA,Lamelle and Nimue skin products knowledge.
View Job
Aesthetician – Urgently
Pretoria East: Three Beauty Therapists – Urgently posted by The Beauty Palace
We require 3 beauty therapists with min 3yrs Diploma. Basiccom benefits. Babor,Environ,Guinot,RegimA,Lamelle, and Nimue skin products knowledge needed.
View Job
Three Beauty Therapists – Urgently
Pretoria East: Sales managers posted by K-Sel Industries
Sales managers neededAuthorised Kirby agentWe are looking for sales managers who are driven and self motivated, to go out and see clients, make...
View Job
Sales managers
Pretoria: Receptionist posted by Intercon Recruitment
A busy and reputable motor dealership based in Silver Lakes, Pretoria, is seeking a well-presented and professional Receptionist to join their team. The...
View Job
Receptionist
Pretoria City: Assistant Manager posted by Total Wonderboom South
FUEL STATION ASSISTANT MANAGER R12000 R15000REQUIREMENTS-Grade 12 -Preferably have previous retail experience -Valid drivers license and own...
View Job
Assistant Manager