Pretoria East: Sales Administrator posted by MyCars

Job Title: Sales AdministratorCompany: MyCars.co.zaLocation: Moreleta Park, PretoriaAbout Us:MyCars.co.za is a dynamic and growing company specializing in [online auctions]. We are seeking a highly organized and detail-oriented Sales Administrator to join our team and contribute to our continued success.Job Summary:The successful candidate will play a crucial role in managing our store operations and ensuring smooth sales processes. This multifaceted position requires a proactive individual with strong administrative, communication, and customer service skills. The ideal candidate will be responsible for handling a wide range of tasks, from managing online and phone communications to processing vehicle documentation and facilitating auction transactions.Responsibilities: Communication & Customer Service: Manage and respond to emails, phone calls, live chats, and WhatsApp messages promptly and professionally. Assist clients with profile inquiries, including updates, verifications, and merging duplicate profiles. Provide exceptional after-sales support, addressing client concerns and resolving issues related to vehicle documentation. Auction & Sales Administration: Process private adverts for listing on the MyCars.oc.za website. Manage the intake, inspection, and upload of vehicle documents. Coordinate the collection and delivery of fleet assets and NATIS documents.