Pretoria East: Systems & Client Support Specialist (MMS) posted by Network Finance

February 4, 2026 Jobs in Gauteng

Network Finance

Gauteng

Other IT/Computer

Job Description

Key Responsibilities:

Support MMS Product owner on client queries, providing responsive technical support
and guidance.
Investigate and resolve system and client issues using tools such as SQL, log analysis and monitoring platforms
Query and analyse data using SQL and assist in identifying trends or discrepancies
Understand and manage variety of file formats including JSON, XML, Flat files and CSV.
Monitor, process and troubleshoot inbound / outbound file exchanges and API calls (Rest and Soap)
Support and troubleshoot, connectivity and integration issues involving secure data transmission
Document procedures, solutions and client configurations in a knowledge base

Job Experience and skill required

National certificate or bachelor’s degree in information technology or computer science or other relevant qualification
3 – 5 years of experience in customer or technical support within a fintech, SaaS or regulated financial services environment
3+ years in a client support, systems analyst, or technical operations role, preferably in Fintech or Financial Service
Experience working with or integrating to banks, payment providers or financial institutions.
Experience supporting mission-critical financial systems and real-time or batch-based transaction flows
Strong SQL experience for data analysis and troubleshooting.
Solid understanding of REST and SOAP APIs, including hands-on experience with JSON and XML formats
Familiarity with network protocols
Understanding of APIs, webhooks and troubleshooting
Comfortable using tools like Jira, Confluence, Slack for internal collaboration and documentation

Apply now!

For more IT jobs, please visit .za

I also specialise in recruiting in the following:

Software Development
Data Engineer
Data Analyst
Infrastructure
Architecture
… and more!

If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.

View Job Johannesburg: Portfolio Accountant

For more information contact:
Monica de Wet
Senior Recruitment Consultant
.za

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Gauteng

The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.

In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.

To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.

Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

View Job Johannesburg: Head of Treaty posted by Pro Tem

Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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