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Pretoria: Front of House Manager posted by Sibisi and Associates Ltd

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Job Description

Key Performance Areas : 1. Develop Strategy, policies and procedures for front of house. 2. Ensure that the shows are well coordinated in accordance with their uniqueness and presentation. 3. Manage and present the State Theatre patrons in a good and acceptable state and offer patrons a unique experience that will bring them back. 4. Always maintain the state theatre standards and value to ensure that the theatre is well managed and presentable for audiences. 5. Collaborate with other departments to ensure effective running of the shows and manage the dependencies. 6. Control access right of all patrons are well catered for. 7. Manage and coordinate the hospitality riders for all relevant stakeholders. 8. Effective running of all functions associated with all venues and foyers. 9. Maintain effective internal and external communication. 10. Facilitate meetings with potential clients and other relevant stakeholders. 11. Manage all departmental finances, including revenue generated from sales. 12. Facilitate during the event planning and management processes to ensure the effective running of the shows. 13. Hiring of front of house staff and managing contractors and sub-contractors. 14. Compilation of statistics report for senior management. Staff Development and performance managementincludingcoordinatingappraisal. Manage inventory. Manage staff scheduling. Manage Bar and run special. Overseeing all units under front of house and running theatre and foyers. 15. Manage the front and back of the restaurant effectively and benchmark with the modern restaurant operation. 16. Plan for weekly activities, assign responsibilities to staff, performance plan, manage performances and provide strategy to achieve revenue target. 17. Monitor deliverables through weekly and conduct reviews through monthly reporting and assess performance on quarterly basis. BAR Running of 6 Bars to generate revenue TICKETS Sell state theatre performance tickets at Box office to generate revenue USHERING Usher patrons visiting our theatre to create user friendly and safe environment for all patrons visiting our theatre. PRODUCTION Workcloselywith Artistic on Production to be staged at state theatre. Highlight the contents of the performance and implement accordingly. HOSPITALITY Offer hospitality rider to both internal and external stakeholders. Acknowledge hospitality request and offer service accordingly PREFERRED MINIMUM EDUCATION AND EXPERIENCE : BCom Degree in business Management or equivalent 3 Years management experience KNOWLEDGE, SKILLS AND CRITICAL COMPETENCIES : Management of budgets, facilities, stock and human resources. Leadership skills

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in Tshwane

The catering and hospitality industry in Tshwane is experiencing steady growth, with a strong demand for skilled professionals to meet the needs of an expanding tourism sector and a growing corporate market. Typically, careers in this field offer a dynamic work environment, opportunities for career progression, and a sense of job satisfaction that comes from working with people.

Salary ranges for catering and hospitality roles in Tshwane can vary widely depending on factors such as experience, company size, and industry sector. Generally, entry-level positions may fall within the R30 000 – R50 000 per annum range, while more senior roles or those in larger establishments may command salaries between R80 000 – R150 000 per annum. However, it’s essential to note that these are broad estimates, and actual salaries can vary significantly.

Common skills for catering and hospitality professionals include excellent communication and interpersonal skills, the ability to work under pressure, and a focus on providing exceptional customer service. Typically, employers also look for individuals with strong organizational and time management skills, as well as the ability to maintain high standards of hygiene and food safety. Other desirable skills may include experience in inventory management, cash handling, or team leadership.

The industry is often employed by a range of sectors, including financial services companies, technology firms, hotels, restaurants, and event management companies. Many multinationals with operations in South Africa also require catering and hospitality staff to support their employees’ needs.

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Career development opportunities are plentiful for those interested in this field. Typically, aspiring professionals can start as junior servers or kitchen assistants and work their way up to more senior roles, such as chefs, restaurant managers, or events coordinators. With experience and further training, they may also be eligible for management positions or even start their own businesses.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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