Pretoria: Intermediate IT Support Technician

March 21, 2026 Jobs in Northern Suburbs

Job Description

About the Role

We are seeking an experienced IT Support Technician to join our team in Pretoria. As an Intermediate IT Support Technician, you will be responsible for delivering high-quality technical support to clients and administering various IT systems.

Key Responsibilities

Deliver first- and second-level IT support to clients
Administer and configure Azure resources
Manage Microsoft 365 environments, including Entra ID/Azure AD
Address and resolve logged IT incidents and service requests
Provide support through the service desk and manage support tickets
Install and configure software applications and systems
Troubleshoot issues, identify root causes, and assist with problem resolution
Develop and maintain clear and accurate technical documentation

Requirements

CompTIA A and Network certification or equivalent knowledge
At least 4 years of experience in a technical IT support role
Experience using ticketing or service desk management systems
Verifiable references
Valid drivers licence and access to a reliable vehicle

Qualifications

Formal education/certifications not specified.

Salary & Benefits

Salary range: [Not mentioned in original job description, so skipping this section]

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About IT / Computing / Software Jobs in Tshwane

In the Tshwane area, the IT and computing industry is thriving, with a strong demand for skilled professionals to drive technological advancements and innovation. Typically, this field is characterized by a dynamic job market with various opportunities available across different sectors. However, it’s essential to note that the job market can fluctuate, and it’s crucial to stay adaptable and focused on continuous skill development.

View Job Midrand: Senior IT Support Technician posted by I Grow Wealth Investments

When it comes to salary expectations, it’s generally common for IT and computing professionals in Tshwane to earn salaries within the range of R600 000 to R1 200 000 per annum, depending on factors such as experience, company size, industry sector, and specific job requirements. However, please note that these are broad estimates and can vary significantly based on individual circumstances. It’s also worth considering that bonuses, benefits packages, and other perks can impact overall remuneration.

Common skills required for IT and computing roles in Tshwane include proficiency in programming languages (such as Java, Python, or C++), experience with database management systems, knowledge of cloud computing platforms (like AWS or Azure), understanding of cybersecurity principles, and familiarity with Agile development methodologies. Additionally, strong analytical, problem-solving, and communication skills are often essential for success in this field.

The IT industry is a broad sector that encompasses various industries, including financial services, technology, manufacturing, and more. Commonly, these professionals work in companies operating within these sectors, as well as in government agencies and educational institutions. The demand for skilled IT professionals extends across the private and public sectors, with opportunities available at different levels of experience.

For those looking to advance their careers in IT and computing, there are many opportunities for professional development and growth. Typically, career progression paths involve taking on increasingly complex projects, leading teams, or pursuing specialized certifications (such as CompTIA or Cisco). Many organizations also offer training programs, mentorship schemes, and internal job rotations to support employee development and advancement.

View Job Sandton: System Integration Specialist

This information provides general career guidance. Actual salaries and requirements vary by employer.

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