Pretoria: Property Operations Administrator (Intern)

Residential Properties Manage advertising and marketing for available residential units to attract potential tenants. Oversee the tenant application and vetting process, including background and credit checks. Administer lease agreements: prepare, update, and ensure all signed documents are electronically filed and securely stored. Maintain and update the monthly rental tracking spreadsheet; communicate with the finance team to raise rental invoices. Reconcile rental invoices and deposits against the monthly rental spreadsheet for accuracy. Manage tenant exit processes, including notice confirmation, inspection coordination, and deposit reconciliation. Coordinate and obtain approval for all maintenance requests, ensuring timely resolution and accurate record-keeping. Emergency maintenance (e.g., burst geysers, gate failures, power/water outages) must be handled 24/7. Administer insurance renewals and policy amendments; liaise with providers for residential and commercial property cover. Manage insurance claims and coordinate repair/replacement processes for all residential and office properties, including related paperwork and communication with claims departments. Organise and communicate annual pest control procedures, ensuring notices are sent to tenants and logistical arrangements are in place for the two-day treatment process. Arrange annual servicing of fire equipment to ensure compliance with insurance and safety requirements. Monitor electricity purchases for all occupied units using monthly reports and ensure collections are tracked and reconciled. Oversee electricity recovery processes, verify no losses are incurred, and coordinate with finance to update recovery records. Manage residential accounts receivable bi-monthly: issue written reminders to defaulting tenants, initiate disconnection procedures, and escalate for eviction if payment is not received within the notice period. Conduct monthly site visits to residential properties and compile detailed feedback reports. Commercial Properties Manage lease escalation tracking and ensure updates are reflected in the lease management spreadsheet; notify finance to generate correct invoices. Monitor lease renewals and expiries at least six months in advance; initiate renegotiation of terms and rates with tenants. Prepare and send updated lease documentation for new or renewing tenants. Oversee accounts receivable for commercial tenants in alignment with lease agreements; ensure follow-ups are completed if informal communications with tenants are initiated. Manage office consumables using an established tracking spreadsheet to control costs and monitor usage patterns. Monitor electricity recovery processes for commercial spaces to avoid loss; ensure recovery records are kept up to date. Conduct monthly site inspections at commercial properties and submit written feedback reports. Requirements: Must have a Property Studies or related formal qualification. Must have own car and valid driver’s license. Must be flexible.