Pretoria: Senior IT and Security Support Technician posted by Hire Resolve
Posted on 2025-05-22 00:00:00
| Employer | Hire Resolve |
|---|---|
| Category | Other IT/Computer |
| Location | Gauteng / Pretoria |
Job Summary
Responsibilities:
- Advanced IT Support:
- Provide expert-level technical support for a wide range of IT systems, including servers, networks, and applications.
- Troubleshoot and resolve complex hardware and software issues efficiently.
- Manage and maintain SQL, Linux, PostgreSQL, VMware, Hyper-V, and Microsoft environments.
- Provide support for Pastel & VIP, Microsoft SharePoint, and HCL Domino.
- Assist with Veeam implementations and servicing.
- Network and Infrastructure Management:
- Implement and maintain networking solutions, ensuring optimal performance and security.
- Manage and support server infrastructure, including physical and virtual servers.
- Implement and manage cloud solutions, including Microsoft 365, Azure, and hosted backup solutions.
- Manage and support hosted 3CX solutions.
- Manage website and domain hosting.
- Support and maintain the “VADER Cloud” and “VADER Network” services.
- Security Management:
- Implement and enforce security policies and procedures to protect IT assets.
- Conduct regular security assessments and vulnerability scans.
- Respond to and mitigate security incidents.
- Stay up-to-date with the latest security threats and best practices.
- System Administration:
- Perform system administration tasks, including user management, system updates, and backups.
- Monitor system performance and identify areas for improvement.
- Document IT processes and procedures.
- Client Communication and Support:
- Provide excellent customer service and technical support to clients.
- Communicate effectively with clients to understand their needs and provide appropriate solutions.
- Provide IT advisory and management services to clients.
- Project Participation:
- Participate in IT projects, including implementations and upgrades.
- Assist in the development of specialised software and IT solutions.
Qualifications and Skills:
- Proven experience as a Senior IT Support Technician or similar role.
- Strong knowledge of Microsoft SQL, Linux, PostgreSQL, VMware, Hyper-V, and Microsoft environments.
- Experience with network infrastructure management and security.
- Familiarity with cloud solutions, including Microsoft 365 and Azure.
- Experience with Veeam, Pastel & VIP, Microsoft SharePoint, and HCL Domino is highly desirable.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and customer service skills.
- Ability to work independently and as part of a team.
- Relevant certifications (e.g., CompTIA Security+, Microsoft Certified: Azure Administrator Associate, Linux+) are a plus.
- Experience with 3CX phone systems is a plus.
Benefits:
- Competitive salary based on experience.
IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to *****@*****.co.za
You can also connect with Daniel, Carmen and Gaby on LinkedIn or contact Hire Resolve
If you meet the above requirements we will contact you within 3 working days
Click Go Apply to apply online!
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