Job Description
About the Role:
A leading national retail group is seeking an experienced and hands-on Store Manager to oversee all operational, financial, and HR aspects of a busy retail branch. The ideal candidate will have extensive experience in retail management, stock control, cash handling, and staff leadership in a large-format retail or FMCG environment.
Key Responsibilities:
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Manage overall store operations to achieve profitability and sales targets.
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Oversee store administration, cash office, and point-of-sale operations.
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Ensure compliance with company policies, SOPs, and retail standards.
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Lead, coach, and mentor the store team to maximise productivity and development.
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Plan, implement, and monitor stock control, shrinkage, and inventory accuracy.
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Coordinate promotions, merchandising, and customer service initiatives.
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Analyse financial and operational reports to drive business improvements.
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Manage HR processes including scheduling, leave, and performance management.
Minimum Requirements:
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Grade 12 / Matric (essential).
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Diploma, BCom, or Retail Management qualification (advantageous).
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5+ years experience in retail store management.
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Experience with SAP, UNISOLV, Qlikview, or Kronos (advantageous).
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Strong financial, analytical, and leadership skills.
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Valid drivers license and own reliable transport.
Competencies:
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Excellent problem-solving, decision-making, and organisational skills.
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High attention to detail and accountability.
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Strong interpersonal, conflict resolution, and people management skills.
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Strategic thinking with a focus on customer experience and operational excellence.
Location Preference:
Candidates residing in or near Johannesburg suburbs such as Sandton, Parkmore, Norwood, Killarney, Boskruin, and surrounding areas will be preferred.
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