Job Description
About the Role
As the Strategic Account Manager, you’ll be the bridge between sales and client success—owning the entire client journey from onboarding through to retention and growth. You’ll work closely with clients to ensure seamless product deployment, maximize value realization, and identify opportunities for expansion.
Key Responsibilities
- Coordinate handovers from sales, manage onboarding project plans, oversee design, integration, device rollout, and training to ensure smooth product deployment (40%)
- Develop quarterly client plans, maintain regular engagement, ensure clients derive continuous value, and up-sell new features to increase revenue per client (30%)
- Conduct on-site visits and workshop sessions to deeply understand client operations, processes, and requirements (10%)
- Support timely payment collection in collaboration with the finance team (5%)
- Translate market opportunities and client requirements into actionable product roadmap inputs (5%)
- Engage with product and deployment teams to drive client-centric solutions (10%)
Requirements
- 3+ years in a client-facing role (account management, customer success, or similar)
- 2+ years in sales or business development
- 2+ years in a management/leadership capacity
- Software system design & software roll out project principles basic understanding would be advantageous
Qualifications
No formal education/certifications are mentioned.
Salary & Benefits
Salary details are not provided.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Sales/Marketing Jobs in Gauteng
In Gauteng, the sales and marketing industry is generally thriving, with various sectors experiencing growth due to the country’s economic stability and increasing consumer demand. Typically, roles in this field require a combination of business acumen, communication skills, and technical expertise to drive revenue growth and build brand awareness. Commonly, companies in industries such as technology, financial services, and e-commerce employ sales and marketing professionals to achieve their objectives.
Salary ranges for sales and marketing positions in Gauteng can vary widely depending on factors like experience, company size, and industry sector. Generally, entry-level roles may fall within the R400 000 – R700 000 per annum range, while more senior positions can command salaries ranging from R1 million to over R3 million per year. However, it’s essential to note that these figures are broad estimates and actual salaries can differ significantly based on individual circumstances.
Common skills required for sales and marketing roles in Gauteng include a strong understanding of business principles, excellent communication and interpersonal skills, the ability to work independently and as part of a team, proficiency in CRM software and digital marketing tools, and analytical skills. Additionally, knowledge of industry-specific trends and market analysis is often valuable. Other essential skills may include leadership, problem-solving, and strategic thinking.
The sales and marketing field is commonly found in various industries, including financial services sector, technology industry, manufacturing sector, and e-commerce. These sectors require professionals who can effectively promote products or services, build customer relationships, and develop targeted marketing campaigns to drive growth and revenue.
Career progression for sales and marketing professionals in Gauteng often involves moving into senior roles such as team leader or manager, where they oversee multiple teams and projects. With experience, individuals may also have opportunities to transition into specialist roles like digital marketing manager or product launch coordinator.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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